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Receptionist

New York, New York, United States

INTRODUCTION

About FGS Global - 

FGS Global is a strategic advisory and communications consultancy, with over 1200 multidisciplinary experts across the world’s major financial, government, business, and cultural centers. The firm is an acknowledged leader in crisis, corporate reputation, public affairs and capital markets, M&A advisory and boardroom communication counsel. FGS Global supports its clients in addressing a myriad of stakeholder concerns by leveraging its research and insights, media placement, content, digital, and data capabilities. The company was created in December 2021 by combining Finsbury, Hering Schuppener, The Glover Park Group, and Sard Verbinnen & Co. FGS Global serves its client base from 27 cities worldwide, including U.S. Offices in New York, Washington, D.C., Los Angeles, Boston, Chicago, San Francisco, South Florida, and Houston.  

 

 

The Position:

FGS Global is seeking a full-time Receptionist to join our team on a temp-to-perm basis. The position provides essential administrative and hospitality support. The ideal candidate will be the first point of contact for both employees and visitors, creating a welcoming environment while ensuring smooth day-to-day operations.

The position is fully onsite with an expectation 5 days per week in the office, Monday through Friday from 8am to 5pm, based in our New York City office.

Responsibilities:

1. Front Desk Management

    • Greet and welcome employees and visitors with in a friendly and professional manner
    • Direct guests to appropriate meeting rooms and alert hosts
    • Maintain a tidy and organized reception area

2. Phone Handling

    • Answer, screen, and forward incoming calls
    • Take and relay messages accurately
    • Handle inquiries and provide general information

3. Administrative Support

    • Schedule and confirm meeting requests
    • Maintain conference room calendars and coordinate with IT and Facilities
    • Researches vendors for various services and manages those relationships

4. Visitor & Security Management

    • Receive visitor access requests and process through building security systems
    • Ensure compliance with office security protocols

5. Internal and External Guest Hospitality

    • Address visitor or staff requests promptly and professionally
    • Arrange for meeting catering and special requests
    • Maintain and tidy conference rooms before and after meetings
    • On site support for events and after hours programming as needed
    • Additional duties as assigned.

Requirements:

  • Bachelor's degree preferred.
  • Previous experience in a front desk, customer service, or administrative support role preferred.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
  • Familiarity with office management software and phone systems.
  • Ability to use office equipment (phones, printers, copiers, etc.).
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and a professional demeanor.
  • Ability to interact with a diverse range of individuals, both internal and external, in a friendly and effective manner.

Candidates must be authorized to work in the U.S. and not require work authorization sponsorship now or in the future.

New York City Salary Range

$65,000 - $75,000 USD

We offer medical, dental and vision plans, life insurance, short-term disability, long-term disability and AD&D plans, 401(k) with company matching contribution, technology reimbursement, discretionary bonuses, and paid time off to eligible full-time employees.  

FGS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, or genetics. In addition to United States federal law requirements, FGS Global complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  

When you submit an application, we collect certain personal information about you for the purpose of evaluating your qualifications for the position. For more information about our privacy practices, please visit our privacy policy at https://fgsglobal.com/privacy.  

Candidates must be authorized to legally work in the United States and not require sponsorship for an employment visa now or in the future.

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This position is onsite with an expectation of 5 days/week in the office, Monday-Friday from 8am-5pm. Are you available to work those hours onsite in our Midtown office?

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