Supplier Quality Engineer - India Support

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

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What’s in it for you?

List at least two comparative wins for this role over another that someone might consider. Example follows.

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role
As a Supplier Quality Engineer, you will enhance the quality of our manufacturing partners in India. You’ll work directly with these partners to resolve quality issues, drive improvements, and ensure that parts meet customer expectations. This role involves frequent travel within India and remote support through virtual audits.

Areas of Responsibility

• Onboarding New Partners: Work with the Strategic Sourcing Team to evaluate new partners’ ability to deliver quality parts on time.
• Partner Development: Set up processes and control plans to meet customer needs, and drive improvements using scorecards.
• Nonconformance Resolution: Help partners fix quality issues through root cause analysis and corrective actions.
• Continuous Improvement: Share best practices and improve our quality system to strengthen the partner network.
• Inspections: Perform on-site inspections for high-risk orders as needed.
• Customer Advocacy: Represent customer requirements at partner sites to maintain quality.

Must Have Skills-

1. CNC Machining & Sheet Metal Basics
• Understanding  of CNC machining process. 
• Understanding of sheet metal processes (cutting, bending, welding).
2. Quality Control and Inspection
• Proficiency in reading part drawings with GD&T.
• Skilled in using measurement tools (Calipers, micrometers. Height Gauge etc).
• Experience with First Article Inspections (FAI) and statistical process control (SPC).
3. Special Processes After Machining & Sheet Metal
• Knowledge of heat treatment, surface treatments, and coatings.
• Understanding how these affect part quality and dimensions.
4. Process Improvement
• Familiarity with Lean Manufacturing and Six Sigma for ongoing improvement.
5. Compliance and Safety
• Knowledge of safety protocols for CNC machining and sheet metal processes.
6. Problem-Solving
• Experience in identifying and fixing defects using root cause analysis.
• Knowledge of common machining and sheet metal issues.
7. Supplier Quality Management
• Ability to audit suppliers and drive quality improvements.
• Familiarity with ISO 9001:2015 standards.
8. Documentation and Communication
• Ability to create and review quality documents (control plans, FMEAs).
• Strong communication skills for working with teams and suppliers.

 

Preferred skills but not mandatory 

1. Basic CNC programming knowledge (G Code, M Code)
2. Basic CMM Programming Knowledge 
3. Familiarity with different materials (metals, plastics) and their workability.
4. Awareness of tooling and fixtures used in CNC and sheet metal work.

Soft Skills 

• Attention to Detail: Ensures precision in checks and documentation.
• Adaptability: Works well in changing environments.
• Proactivity: Anticipates issues and prevents them.
• Collaboration: Builds strong relationships and works well with teams.
• Time Management: Manages tasks effectively to meet deadlines.

Physical Demands

• Sitting, working on a computer, standing, walking, and handling parts.

Travel Expectations

• 26-50% travel required.

Experience

• 7+ years of experience in supplier quality engineering for mechanical parts.

 

 

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About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. 

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.