NetSuite Technical Lead

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

What are the key milestones of this role and what is the added value of this role to the organization? Instead of listing out a set of desired experience, this is an opportunity to further describe the role and the functions of the role. Research shows that women are unlikely to apply for a position unless they meet 100 percent of the requirements, while men will apply if they meet 60 percent of the requirements.

This role reports to the Director of Engineering, IT Systems.

What You’ll Be Doing

Fictiv is seeking a skilled NetSuite Technical Lead to join our team. As a NetSuite expert, you'll be responsible for the ongoing administration, optimization, and customization of our NetSuite ERP system to support business operations and drive efficiency across the organization.

In this role, you will manage the day-to-day operations of our NetSuite environment while developing customizations, integrations, and solutions to meet business requirements. This role combines technical expertise with business process knowledge to ensure our NetSuite implementation maximizes value and supports company growth.

Responsibilities

NetSuite Administration

• Serve as the primary administrator for the NetSuite ERP system, managing user access, roles, permissions, and system configuration.
• Troubleshoot and resolve NetSuite-related issues reported by end users
• Maintain system documentation, including configurations, customisations, and standard operating procedures
• Implement and manage data integrity controls and security protocols
• Perform regular system maintenance, updates, and testing
• Create and manage custom forms, fields, records, and workflows
• Develop and maintain custom reports, saved searches, and dashboards
• Lead NetSuite release testing and coordinate system upgrades
• Configure and manage OneWorld features, including multi-subsidiary setups, intercompany frameworks, and global financial consolidations

Development and Customization

• Design, develop, and deploy SuiteScript solutions to enhance NetSuite functionality.
• Create and maintain SuiteFlow workflows to automate business processes
• Develop and support integrations between NetSuite and third-party applications
• Optimize the user interface through customized SuiteBuilder forms and dashboards
• Create complex formula fields and customize record types as needed
• Support data migration projects

Project Management

• Collaborate with cross-functional teams to gather requirements and implement NetSuite solutions.
• Manage the full development lifecycle from requirements gathering to deployment and support.
• Provide time estimates for development projects and track progress
• Develop test plans before deploying to production
• Stay current with NetSuite features and functionality to recommend process improvements.

Training and Mentorship

• Mentor software engineers on NetSuite development best practices and enhance their technical expertise.
• Conduct knowledge transfer sessions on SuiteScript, workflows, and integrations
• Create and maintain documentation for development guidelines
• Review code and provide constructive feedback to improve team capabilities

Qualifications

• 7+ years of proven experience in designing and implementing solutions in NetSuite.
• In-depth knowledge of NetSuite modules such as GL, Order to Cash, Inventory, AP, AR, Billing, Purchasing, Revenue Recognition, Asset Management, and OneWorld
• Experience with NetSuite functionality supporting cross-functional departments, including Operations, Supply Chain, Inventory, Production, Order Fulfillment, Shipping, and Quality
•  Strong understanding of business processes like Engineering Change Orders, Transfer Order Processing
• Proficiency in NetSuite configuration, customization, and scripting
• Knowledge of system integrations and data migration.
• Familiarity with PLM systems like Arena
• NetSuite certifications, such as SuiteFoundation, Administrator, or other relevant certifications, are a plus.
• Ability to work independently, handle multiple tasks, and adapt to changing priorities.
• Familiarity with Agile Software Development, Jira, Git
• Excellent communication skills and the ability to interact effectively with technical and non-technical stakeholders.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. 

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.