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Senior Manager, Revenue Operations

New York, NY

About Figure

Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. 

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space.

FastCo Most Innovative Companies

Forbes Top 50 Blockchain Companies

About the Role

As the Sr. Manager of Revenue Operations, you will support our go-to-market leadership in driving cross-functional productivity and efficiency. 

You’ll lead the Revenue Operations team in developing our systems (CRM, marketing automation, partner portal, and others). In doing so, you’ll integrate our Sales, Partnerships, Marketing, and Finance teams to achieve critical business goals.

What You’ll Do

Systems Management - 75%

  • Drive the technical and strategic roadmap for CRM and related systems used across Sales, Partnerships, Marketing, and Capital Markets
  • Connect our CRM, marketing automation, partner portal, and data warehouse integrations to maximize data visibility and integrity
  • Manage dedicated full-time and contract CRM systems-dedicated headcount
  • Ensure the CRM meets all go-to-market operating requirements
  • Work with Marketing to improve our marketing automation solutions’ impact
  • Build pipeline tracking for pipeline review and forecasting, e.g. pipeline coverage analysis
  • Lead system-wide Account- and Contact-level attribution tracking initiative to unify our view of B2B partner touchpoints
  • Maintain appropriate data transmission, accuracy, and reporting for the go-to-market functions

Revenue Operations Projects - 25%

  • Drive Sales, Marketing, and Partnerships alignment across the go-to-market motion
  • Manage rules of engagement (ROE) across teams and individuals
  • Support expanding products and services within revenue operations 
  • Improve our Sales, Partnerships, and Marketing teams’ efficiency and productivity

What We Look For

  • 7+ years of experience in revenue operations or business operations
  • 5+ years of experience with Hubspot and/or Salesforce
  • Financial technology, software, and B2B experience preferred
  • Excellent quantitative and qualitative problem-solving skills
  • Demonstrated ability to think strategically and analytically
  • Strong written and verbal communication – we value the clear articulation of complex ideas
  • Excellent attention to detail, follow through, and a sense of urgency
  • Ability to simultaneously manage multiple projects and prioritize appropriately

Benefits and Perks

  • Competitive salary and growth opportunities 
  • Company quarterly performance based bonus
  • Equity stock options package
  • Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
  • Employer funded life and disability insurance coverage
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Up to 12 weeks paid family leave 
  • In office, remote, and hybrid work location options
  • Home office and technology stipend for those working outside of a traditional office more than 75% of the time
  • Flexible time-off plan to empower employees to take the time off that they want and need
  • Continuing education reimbursement
  • Routine Team swag deliveries!

For CO, NY, CA, and WA residents, the salary range is $113,000 - $142,000 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location.

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

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