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Dispatcher

499 Jessen Ln, Suite B, Wando, SC 29492

HVAC & Plumbing Dispatcher

Fix It 24/7 – Location: 499 Jessen Ln, Suite B, Wando, SC 29492

Pay: $20–$22 per hour
Schedule: Monday–Friday (Saturday coverage may be required during peak season)

Join One of Charleston's Fastest-Growing Home Service Companies!

Fix It 24/7 is looking for a highly organized, customer-focused HVAC & Plumbing Dispatcher to join our growing team in Charleston, SC. If you thrive in a fast-paced environment, enjoy coordinating multiple priorities, and take pride in delivering outstanding customer service, we want to hear from you!

As our Dispatcher, you'll play a critical role in keeping our HVAC and Plumbing teams running efficiently by scheduling technicians, communicating with customers, and ensuring every job is completed smoothly.

What You'll Do

  • Dispatch HVAC and Plumbing technicians for service, maintenance, and repair calls.

  • Communicate with customers regarding appointment times and schedule updates.

  • Monitor technician progress throughout the day and adjust schedules as needed.

  • Coordinate emergency and priority service calls.

  • Work closely with the call center, service managers, and field technicians to ensure exceptional customer service.

  • Maintain accurate job information and scheduling within Service Titan.

  • Help ensure daily revenue goals and operational efficiency are achieved.

Qualifications

  • Previous dispatching experience in the HVAC, plumbing, electrical, or home service industry preferred.

  • ServicebTitan experience is a strong plus.

  • Excellent multitasking, organization, and time management skills.

  • Strong communication and customer service abilities.

  • Ability to remain calm and make sound decisions in a fast-paced environment.

  • Proficient with computers and scheduling software.

  • Team player with a positive, can-do attitude.

  • Can pass pre-employment drug screen and background check 

Compensation & Benefits

  • $20–$22 per hour

  • Monday–Friday schedule

  • Saturday coverage may be required during peak seasons

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Paid Time Off and paid holidays

  • Career advancement opportunities with a growing company

  • Supportive team culture and year-round stability

If you're ready to be part of a company that values teamwork, customer service, and professional growth, apply today and help keep Charleston comfortable with Fix It 24/7!

Location: 499 Jessen Ln, Suite B, Wando, SC 29492

 

 

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