Senior Developer Experience Engineer

About the role:

Forter is looking for a Senior Developer Experience Engineer with broad experience building state-of-the-art services and systems and leading large efforts to join our Platform Engineering’s DevEx team. 

How do you create a great developer experience and provide tools that help create an impact in the engineering organization? How can we pave the path to effectively develop and maintain an environment and tools that empower developers so that they’re able to take care of all engineering important aspects (e.g. providing a meaningful and extendable boilerplate)? These are the kinds of questions and challenges we tackle daily, because we believe that developer experience matters, and we are constantly looking to find better ways of doing things at Forter.

Our tech stack is Jenkins for CI (though we’re migrating to GitHub Actions), IaC for deployments using AWS CloudFormation and Terraform and we mostly code in Python and JavaScript. 

About the team:

We believe that developer experience is about performance, innovation, scale readiness resulting in software quality, time to market, and productivity. We’re enabling over 300 developers and analysts to make hundreds of changes per day, in a frictionless manner, so they can focus on what matters to them. 

The DevEx team’s mission is to empower all the engineers at Forter and make the right thing, the easy thing.

If you’re wondering what this mission looks like in a more concrete, daily form, here are some examples:

• Scale and maintain the infrastructure of a monorepo with hundreds of users and  14 million LoC
• Utilise, measure, and improve developer experience with frameworks such as DORA, SPACE, and DevEx
• Make developer's life better when they adopt ephemeral environments (local/remote/hybrid)
• Get developer code from the local machine to production as smoothly and quickly as possible

What you'll be doing:

• Design, build, and maintain the core developer tools used by all of Forter’s engineering teams
• Plan and conduct rollout of technical projects internal to the platform group and across teams/groups
• Contribute to complex development efforts while working closely with teammates and other individual contributors at Forter.
• Work with a variety of programming languages and platforms.
• Brainstorm features with technical product managers and your peers and guide decisions based on your knowledge of the codebase and experience
• Speak to our customers and gather feedback on how best to improve their experience.

What you'll need:

• Experience writing and maintaining frontend/backend systems using modern programming languages (i.e. Python, Go, Ruby, JavaScript/TypeScript)
• Experience working or building CI systems deployed across multiple, geographically distributed regions
• Hands-on experience managing and scaling developer tools
• Extensive experience working with public clouds (i.e. AWS, GCP, Azure)

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

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