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Senior Global Benefits Analyst

United States - New York

About the role:

Forter is seeking a Senior Global Benefits Analyst to support the worldwide administration, consistency and experience of our benefits programs. The individual in this role will primarily manage the operational and administrative aspects of our global benefits programs - data analysis, vendor coordination, employee inquiries, maintaining compliance with local and global regulations, etc - while also contributing to projects that support the evolution of our benefits programs in alignment with our global people strategy. This role will report to the Senior HR Operations Manager.

This position will be located in NY and follow a hybrid model. 

What you’ll be doing:

  • Manage day-to-day administration of health, retirement, and supplemental benefit programs (enrollment, termination, changes, etc) across Americas, EMEA, and APAC
  • Oversee global vendor, broker and advisor partnerships to ensure high-quality service and performance
  • Conduct benchmarking, utilization, and cost analyses to identify trends, ensure competitiveness, and inform country-specific benefit decisions
  • Lead annual compliance filings and support audits (ACA, 401k audit, 5500 filing, P11d filing, NDT, etc)
  • Maintain accurate benefits data, reporting, and dashboards
  • Coordinate with HR and Payroll to track changes and ensure accurate benefits deductions for each payroll cycle
  • Develop and deliver benefits communications and education materials to drive employee understanding and engagement across all countries

What you’ll need:

  • 5+ years of experience managing benefits programs across multiple regions
  • Bachelor’s degree in Human Resources or a related field
  • Strong knowledge of health, retirement, and supplemental benefits programs
  • Proven ability to manage benefit programs in a multinational organization
  • Excellent communication and collaboration skills with global teams and vendors
  • Detail-oriented and proficiency in data analysis to support data-driven decisions

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

  • Great Place to Work Certification (2021, 2022, 2023, 2024)
  • Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
  • Forbes Cloud 100 (2021, 2022, 2023 and 2024)
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
  • Anti-Fraud Solution of the Year at the Payments Awards (2024)
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

  • Competitive salary 
  • Restricted Stock Units (RSUs)
  • Matching 401K Plan 
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance 
  • Generous PTO policy 
  • Half day Fridays
Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $103,000 - $128,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.

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At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

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