Data Researcher

About the role:

As a Data Researcher at Forter, you will be responsible for the core asset of the company - ensuring the ongoing accuracy and superior performance of what is widely recognized as the industry's leading e-commerce fraud decisioning system. You will be empowered and expected to constantly innovate, devising smart logical and technical solutions to address real and evolving business challenges faced by the world's largest and most sophisticated online retailers, who constitute our primary clientele. In this capacity, your work will also include some direct engagement with these key customers, providing analytical insights and helping to tailor solutions to their specific needs.

You will join a dynamic department with a deeply ingrained culture of striving for excellence and being the best in our field. We foster an informal, collaborative environment where your contributions are highly valued. This role offers significant growth opportunities, with clear pathways for advancement in both managerial and senior individual contributor (IC) capacities, allowing you to shape your career based on your strengths and aspirations. Your work will directly influence our product, protect our customers, and help define the future of trust in digital commerce.

What you'll be doing:

• Invent, design, implement, and refine our system’s core decisioning logic and models in a live production environment.
• Conduct in-depth research into complex fraud patterns, adversarial networks, and emerging global threats.
• Leverage rich datasets to derive actionable insights, develop new system components, and advance our feature engineering processes.
• Develop, prototype, and automate new tools and processes to enhance the precision and scale of our systems.
• Collaborate with a world-class team of Data Scientists, Analysts, Researchers, and Engineers to develop the next generation of Forter’s AI technology.

What you'll need:

• Relevant experience (one of the below)
  • At least 2 years of hands-on experience in quantitative research/data science, or a related role involving production-oriented data analytics and hypothesis-led research.
  • MSc or PhD in a quantitative field (e.g., Physics, Economics, Neuroscience, Biotechnology, Computer Science, etc.).
• Strong analytical and logical reasoning skills with a proven ability to dissect and solve highly complex problems.
• Extensive experience working with large datasets using scripting languages (e.g., Python, R, or Matlab).
• Excellent communication skills – ability to articulate complex technical concepts and research findings to diverse audiences.

Bonus points for:

• Experience with SQL and big data technologies (e.g., Spark).
• Deep familiarity with machine learning concepts and practice
• Risk / Intelligence experience 

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud 100 (2021, 2022, 2023 and 2024)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

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