Customer Service Specialist

Oh, Hi! We are Foursight! Our culture is built around people who act with integrity and passion while remaining humble and accountable to themselves and the team. If this sounds like you, we should meet!

Looking to further your skills? We are a GROWING COMPANY and have won awards for Top Places to Work for seven years in a row, Mountain West Capital Network Utah's Fastest Growing Companies for six years in a row, and we have been listed in Inc. 5000 Fastest Growing Companies! Don’t just take our word for it, check out our employee reviews on Google, Indeed and Glassdoor!

As a Customer Service Specialist, you will be an important part of a team who are really the face of Foursight Capital! You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit reporting issues.

Location: Onsite in West Valley City, UT (No hybrid or remote opportunity)

Pay: $18.00/hr + monthly performance-based bonuses up to $500. 

Schedule: Monday through Friday 8:00am-5:00pm with a rotating Saturday once ever 6-8 weeks. 

Job Duties:

• Answer incoming calls and answer questions or provide information on accounts.
• Resolve service problems by clarifying the customer’s concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution.
• Resolve insurance issues and credit reporting problems with customers.
• Process extensions and due day change requests.
• Other duties as assigned by the Customer Relations Team Lead

Get in on all the awesome at Foursight!

We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives! Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans. Additionally, we offer a ridiculous amount of perks and benefits:

Foursight Capital Perks and Benefits

Keeping You Healthy

• Health Insurance
• MotivHealth Rx Discounts
• Free Telehealth ( with medical plan enrollment)
• Dental/Vision Insurance
• Lasik Discount
• Nationwide Pet Insurance
• In-office Massages
• Onsite Gym
• Onsite Meditation Room

 

Planning for your Future

• 401k with Match up to 4% with immediate access to financial advisors
• Life and Disability Insurance
• Financial Wellness Program
• HSA Company Contribution up to $3k
• Tuition Reimbursement 

 

Work/Life Balance

• Minimum of 19 days PTO
• 7 Paid Holidays
• Paid Community Service with partnerships for food and blood drives
• Paid Maternity/Paternity Leave

 

We’re Foodies

• Unlimited Coffee and Soda
• End of Month Pizza
• Monday Breakfast
• Monthly Catered Lunch
• Onsite Vending Market
• Lots of treats for holidays

 

Our Specialties

• Casual Dress
• Side-by-Side Training
• Paid Company Swag
• Attainable Bonus/Commission Structure
• Work with the best people!
• Summer Family & Winter Party
• Spirit Week
• Self-Care September

 

The Environment

• Electric Car Chargers
• Arcade Machine
• Pool Table
• Foosball
• Massage Chairs
• Panoramic Views
• Mother's Room
• Gender Neutral Bathrooms
• Freedom to decorate office/cubicle