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Collections Specialist
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Job description
Foursight Capital/OneMain Auto is currently seeking a talented individual to fill the position of a Collections Specialist.
As a Collections Specialist, you will perform recovery efforts to minimize losses on accounts identified as being delinquent. You’ll have a portfolio of accounts that you will locate and negotiate with customers to find an affordable repayment solution, enabling customers to free themselves of a headache and you to achieve your monthly goals. Having a consistent portfolio of accounts allows you to build and develop relationships with your customers and uniquely identify ways to help bring their delinquent accounts into a current status over time.
Location: Onsite in West Valley City, UT (No hybrid or remote opportunity)
Pay: $18.00/hr + up to $1,500 per month in a performance-based bonus
Schedule: Monday through Friday from 8:00AM-5:00PM or 11:00AM-8:00PM and a rotating Saturday every 6-8 weeks
*Shift differential is given to the later shift employees*
Job Duties:
- Reviews and monitors delinquent accounts daily and maintains losses at or below established guidelines for assigned job duties.
- Properly and accurately documents all account activities.
- Initiates contact with customers in an effort to satisfy any deficient balances.
- Makes recommendations to management of accounts needing additional attention.
- Maintaining a positive and mutually beneficial cohesion within your team.
- May assist other related departments as required by business needs.
- Ensures compliance with Foursight’s policies & procedures as well as state and federal regulations.
- Other duties as assigned.
Required experience/education:
- Customer Service: 1 year
- High School Diploma or GED required.
- Exceptional customer service skills.
- Outstanding phone and negotiation skills.
Preferred experience/education:
- One year of collections or sales experience
Get in on all the awesome at Foursight/OneMain Auto!
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives! Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans. Additionally, we offer a ridiculous amount of perks and benefits:
Perks and Benefits
Keeping You Healthy
- Health Insurance
- Dental/Vision Insurance
- Hearing Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Nationwide Pet Insurance
- In-office Massages
- Onsite Gym
- Onsite Meditation Room
Planning for your Future
- 401k with Match up to 4%
- Employee Stock Purchase Plan (10% share discount)
- Life and Disability Insurance
- Financial Wellness Program
- Tuition Reimbursement
Work/Life Balance
- 15 days' vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- 7 Paid Holidays
- Paid volunteer time (3 days per year, prorated based on start date)
- Paid Maternity/Paternity Leave
We’re Foodies
- Unlimited Coffee and Soda
- End of Month Pizza
- Monday Breakfast
- Monthly Catered Lunch
- Onsite Vending Market
- Lots of treats for holidays
Our Specialties
- Casual Dress
- Side-by-Side Training
- Work with the best people!
- Summer Family & Winter Party
- Spirit Week
- Self-Care September
The Environment
- Electric Car Chargers
- Arcade Machine
- Pool Table
- Foosball
- Massage Chairs
- Panoramic Views
- Mother's Room
- Gender Neutral Bathrooms
- Freedom to decorate office/cubicle
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