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Sales Operations Analyst

United States

“We enable greatness in people and organizations everywhere.

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the  FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

 

Title: Sales Operations Analyst
Payroll Title: Sales Operations Analyst
Division & Department: Enterprise Revenue Operations
Status: Full-Time Exempt
Reports to: Director, Sales Operation & Strategy
Location: Remote – Anywhere in the contiguous US
Compensation: Anticipated compensation for this position is $111-137.5k* OTE split 80/20 between base/variable pay. 

Job Summary
The Sales Operations Analyst will play a pivotal role in driving the success of our sales operations function by performing comprehensive data analysis, providing insights and recommendations to sales operations leadership. Using a strong history of experience and familiarity with sales data, the Sales Operations Analyst will build and refine metrics, interpret complex data sets and provide actionable insights to sales operations leadership, enabling informed decision-making and strategic planning. Additionally, you will manage and optimize Sales Operations data systems, ensuring data integrity and accessibility. Your analytical expertise and system management skills will be crucial in enhancing the efficiency and effectiveness of our sales operations.

Essential Job Functions

  • Own and manage our sales and marketing tools: Salesforce, Clari, Zoominfo, LinkedIn SaleNav, etc.
  • Through close partnership with cross-functional sales leaders, develop metrics and data sets that enable analysis of our business initiatives that driving actionable insights.
  • Provide comprehensive data analysis and models to sales leadership.
  • Analyze and advise on improvements in our processes and systems to help boost productivity and efficiency.
  • Help to revamp and operationalize our B2B Salesforce instance.
  • Design, develop, and deliver robust and scalable reporting in Salesforce.
  • Lead cross-functional initiatives aimed at scaling revenue operations to increase level of efficiency and effectiveness.
  • Aligned to several Americas regions and territories, the Sales Operations Analyst will support the forecasting process and advise the sales force in commercial sales transactions.
  • Partner with cross-functional teams to help support daily operations of the business development, sales, and marketing org.

Basic Qualifications

  • Bachelor’s degree
  • 4+ years of experience in Sales Operations within a software sales organization
  • 3+ years of experience in data analysis and modeling, sales system use and optimization

Preferred Skills & Experience

  • Organized, with excellent attention to detail and the ability to work in a fast paced environment
  • Proficient in PPT, Word, and Excel
  • Experience with Salesforce CRM
  • Has been in a role supporting Sales Reps and Sales Territories
  • Strong listening, analytic and organizational skills
  • Ability to prioritize to meet business needs
  • Effective communicator, both written and verbal
  • Team Player with positive attitude ready to work in a fast paced environment
  • Results Driven

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.
*Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.
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Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

 

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/

 

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

 

FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.

 

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

 

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

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