New

Senior Director, Strategic Program Optimization

Remote

About this opportunity:

Freenome is seeking a highly motivated and experienced leader to join our team as the Senior Director of Strategic Program Optimization. This Commercial Leadership role is a critical, commercial-facing leadership position responsible for leading a specialized team that engages with clients late in the sales funnel, just before contract execution.

The successful candidate will lead a team of Program Architects who partner with Sales Account Executives (SAEs) to ensure client success. This team consults clients on building the most effective program by optimizing everything from clinical workflows and testing adherence to patient management. The Director will excel at translating complex, chaotic signals into clear, actionable, and repeatable high-risk identification and screening protocols. The ultimate goal is to drive significant value for both the client and Freenome. This role is a strategic execution role that will partner closely with commercial and clinical leadership to achieve optimal outcomes for our partners.

The position is full-time. Due to the client-facing and strategic nature of this role, domestic travel is a required component of the job, up to 50% of time. Occasional evening and weekend work may be required to meet critical project or client deadlines. This role reports directly to the VP of Sales.

What you’ll do:

This role acts as the chief implementation architect and senior consultant for Freenome's most strategic client programs.

  • Strategic Leadership: Lead, mentor, and manage the Program Optimization team, setting strategic direction and performance goals to maximize clinical adoption and commercial value.
  • Implementation Architecture: Design and implement repeatable, high-value program architectures (protocols, workflows, and best practices) for client onboarding and long-term success.
  • Client Consulting: Serve as the senior consulting expert for key clients, translating their clinical, technical and operational needs into concrete, optimized program implementations, and presenting performance dashboards to executive-level stakeholders.
  • Workflow Optimization: Deeply analyze client clinical workflows to identify and implement changes that maximize testing adherence and patient management efficiency, turning ideas into embedded, sustainable program components.
  • Cross-functional Collaboration: Partner closely with Sales, Clinical, Product, and Customer Success teams to ensure the smooth transition of clients from contract negotiation to execution and full operational scale.
  • Value Realization: Develop and track key metrics and performance analytics to measure the efficacy of implemented protocols, ensuring maximum clinical and financial value for clients and Freenome.

Must haves:

The Senior Director of Strategic Program Optimization will possess a combination of strong leadership, deep industry knowledge, and exceptional strategic execution skills.

  • Bachelor’s degree in Healthcare Informatics, Business Administration, Information Technology, or a related field.
  • Minimum 8 years of relevant experience in healthcare implementation, strategic consulting, or clinical program management.
  • At least 5 years of experience managing complex healthcare implementation programs.
  • At least 2 years of experience in a customer-facing role with a proven track record of supporting sales cycles and managing external stakeholder expectations.
  • Deep expertise in clinical workflow optimization, change management, and team leadership.
  • Strong presentation and communication skills with the ability to simplify complex concepts for non-technical leaders.
  • Proven ability to lead multi-phase strategic projects, managing timelines across internal teams and external customer partners to meet commercial milestones.

Nice to haves:

  • Familiarity with Lean fundamentals or Six Sigma to optimize program playbooks.
  • Working knowledge of applicable laws and regulations governing clinical data and patient privacy.
  • Proficiency in developing performance dashboards and business reviews for executive-level stakeholders.

Benefits and additional information:

The US target range of our base salary for new hires is $255,000 - $265,000. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.  Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ freenome.com/job-openings/ for additional company information.  

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.  

#LI-REMOTE

Create a Job Alert

Interested in building your career at Freenome? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Freenome’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.