E-Commerce Inside Sales Specialist

Summary:

As an E-Commerce Inside Sales Specialist, you’ll work alongside our Pricing and Category Management team to support and scale a growing e-commerce business within Fusion Worldwide—one of the world’s largest independent distributors in the electronic components supply chain. As part of a multi-billion-dollar global organization serving large and small OEMs, ODMs, and Contract Manufacturers, you’ll learn the ropes of inside sales: qualifying inbound leads, building customer relationships, and helping create a seamless customer experience between e-commerce and our Account Executives. You’ll also collaborate cross-functionally with Product Management, Sales, Purchasing, Marketing, and Fulfillment, with opportunities to contribute to account management and customer support as needed.

What we can do for you

• Harbor-view office in the Seaport—work from a beautiful, modern space in one of Boston’s most energizing neighborhoods.
• Structured ramp and hands-on coaching in prospecting, lead qualification, and inside sales fundamentals—build a skillset you can grow for the long term.
• A front-row seat to a fast-paced, global marketplace—Fusion Worldwide operates at the center of the electronic components supply chain, where timing, relationships, and smart deals matter.
• Startup energy with real backing—join a dynamic team inside an established, financially secure global company, with benefits and a hard-working, high-accountability culture.

What can you do for us

• Qualify inbound leads and identify the right customer profile for our e-commerce business model (fit, intent, and timing).
• Make outbound phone calls and conduct needs discovery—understand applications, requirements, and buying process.
• Follow pricing guidelines and monitor live offers to ensure the right parts are positioned and available online for sale.
• Vet and hand off warm, qualified opportunities to the sales team with clear notes and context.
• Provide lead-quality feedback to Marketing/Paid Search and monitor demand signals—flagging trends and opportunities in the electronics market.

Who we’re looking for

• Bachelor’s degree (or equivalent experience).
• Highly motivated, coachable, and eager to learn sales fundamentals and lead qualification.
• Strong written and verbal communication skills; comfortable on the phone with customers.
• Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.
• Prior inside sales and/or customer service experience is a plus, but not required.

Benefits

• Medical, Dental, Vision 
• 401K benefits with company match
• Short- & Long-Term Disability 
• EAP
• Emergency Travel & Identity Theft Protection
• Life Insurance
• AD&D
• State of the Art Open Concept Working Environment
• Stocked fridges and pantries with a variety of healthy snack options
• Collaborative and Motivated Team
• Competitive Base Salary and Uncapped Commission
• Frequent Team Events
• Onsite Gym
• Great Location in Boston’s Seaport District
• Friday Afternoon Drinks 

Established in 2001, Fusion Worldwide is a premier, global open market distributor of electronic components with an established reputation of excellence in sourcing, quality, and outstanding customer support. Solving supply chain disruptions is where we are truly able to provide key service to all our customers, and we are looking for motivated individuals like you to join this rapidly growing industry! With our company headquarters located in the scenic Boston Seaport area, we also have key locations in Amsterdam, Singapore, Munich, Guadalajara, Seoul, and San Francisco. At our current rate of growth, we are continuously expanding our global footprint to reach all corners of the world, and we are dedicated to finding top talent to help us grow in all regions!