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Client Support Associate

Chicago, Illinois, United States

 

SUMMARY
The Relationship Management Support Associate plays a key role in supporting the client engagement efforts for the Business Development team. This role offers high visibility, direct collaboration with senior sales professionals, and a clear path to a future client-facing sales position. The ideal candidate will be a strong communicator, highly organized, and eager to deepen their knowledge of the alternative investment space.
 
As an onsite/hybrid employee, you are expected to be in the Chicago or New York office on Tuesday, Wednesday, and Thursday. 
 
RESPONSIBILITIES           
  • Identifies and cultivates prospect relationships by qualifying leads, initiating contact and conducting follow-up communications to advance opportunities through the sales pipeline and help drive the global sales effort.
  • Prepare client driven communications and assist Business Development team members in responding to complex client and prospect inquiries.
  • Coordinate the execution of client deliverables ensuring seamless communication and timely response
  • Build a broad understanding of GCM’s product offerings across all asset classes, investment process and philosophy.
  • Provide analytical and market research support to Business Development coverage professionals helping shape messaging and client materials based on industry and firm-specific insights.
  • Convey GCM Grosvenor’s points of differentiation through both written and verbal communications.
  • Manage and maintain accurate Salesforce records for clients and prospects while preparing pipeline reports and dashboards to support data-driven sales strategy and decision-making.
  • Contribute to global RMS team initiatives by supporting special projects and driving enhancements in client service, operational efficiency, and overall strategy  
EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS
  • Bachelor’s Degree with a proven record of academic success.
  • 5-7 years of professional experience working in a client supporting role within financial services industry
  • Must have, or be willing to obtain, Series 7 and Series 63 FINRA licenses.
  • Self-starter with a strong desire to build a long-term career in business development, demonstrating initiative, problem-solving skills, and the ability to work independently.
  • Analytical and detail-oriented team player with strong project management, communication, and interpersonal skills; thrives in collaborative, high-performance environments.
  • Technical proficiency with Microsoft Office Suite; Salesforce or other CRM experience highly preferred.
  • Proven ability to manage multiple priorities and meet deadlines in a dynamic, fast-paced environment. 
In terms of cultural fit, the successful candidate will be self-motivated and energized by working amongst a group of thoughtful, smart and successful colleagues. The individual will enjoy being part of an organization focused on excellence and will be a naturally collaborative person who enjoys interacting with individuals at all levels. Additionally, the individual will be a strong team player with a proactive approach and the ability to exercise discretion and judgment.

Actual base salary may vary based on factors such as individual's experience, skills, and qualifications for the role.  Employees may be eligible for a discretionary bonus based on factors such as individual, team, and company performance as well as a comprehensive benefits package.

CHICAGO ANNUAL PAY RANGE

$90,000 - $115,000 USD

ABOUT THE FIRM

GCM Grosvenor (Nasdaq: GCMG) is a global alternative asset management solutions provider with approximately $82 billion in assets under management across private equity, infrastructure, real estate, credit, and absolute return investment strategies.

The firm has specialized in alternatives for more than 53 years and has a diverse, engaged team of approximately 550 professionals serving a global client base. Eligible employees can elect to participate in comprehensive healthcare coverage (including medical, dental, vision and life insurance), flexible spending accounts, and the employer sponsored retirement plan.  Additionally, employees are eligible for paid time off, parental leave, short-term and long-term disability, as well as other care/wellness programs.

The firm is headquartered in Chicago, with offices in New York, Toronto, London, Frankfurt, Tokyo, Hong Kong, Seoul, and Sydney. For more information, visit: gcmgrosvenor.com.

EQUAL OPPORTUNITY EMPLOYER M/F/D/V

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