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Integration Solutions Engineer

Nashville, TN (Hybrid) or Remote

COMPANY OVERVIEW 

About Built

Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Through its connected product suite, Built enables stakeholders to finance, develop, build, own, and operate smarter—all in one place. The platform brings together loans, deals, portfolios, payments, inspections, and collaboration to deliver faster execution, greater transparency, efficiency, and trust across the industry.

Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com:

Integration Solutions Engineer

ROLE SUMMARY & SCOPE 

The Integration Solutions Engineer delivers high-quality, customer-facing integrations that unlock the ability for clients to keep their systems in sync through batch file transfers or real-time APIs. These integrations are critical to client adoption of the Built platform and directly impact onboarding success and revenue.

As a mid-level technical contributor, you’ll partner with clients to scope requirements and build integrations in Built’s middleware platform (NGP). This includes designing SQL-based data transformations, configuring bi-directional data flows, and implementing both batch file transfers and real-time API connections. You’ll work cross-functionally to ensure integrations are reliable, secure, and scalable, while contributing to client-facing documentation, internal playbooks, and reusable tooling that improve delivery across the team. This role is ideal for someone who is confident in their technical skills and ready to grow into full end-to-end integration ownership.

WHAT YOU’LL DO

Execute and Deliver Integrations

  • Own the delivery of standard integrations from scoping through deployment in NGP, ensuring clients can successfully onboard and maintain system synchronization.
  • Contribute to scoping and building custom integrations that require new mappings, workflows, or data formats in NGP.
  • Translate data between client systems and Built’s schema using SQL-based transformations in NGP - whether ingesting client data for onboarding or transforming Built data for outbound delivery.
  • Configure integrations to support bi-directional data flows, including batch file transfers and real-time APIs (payload mappings, sequencing, webhook/event setup, authentication, cadence management) to keep Built and client systems in sync.
  • Set up test environments, run validation workflows, and support go-live execution to minimize risk to client onboarding timelines.
  • Monitor deployed integrations in NGP, conduct initial troubleshooting, and escalate performance issues to protect client delivery.
  • Apply integration testing practices to validate end-to-end workflows and ensure accuracy before client go-lives.
  • Participate in peer reviews of NGP pipelines and contribute to reusable logic or internal playbooks that improve outcomes across future integrations.

Grow and Take Ownership

  • Participate in sprint reviews and product demos to deepen knowledge of NGP and Built products, connecting platform features back to client use cases.
  • Produce documentation for both client deliverables (integration specs, mappings, test plans) and internal processes (playbooks, reusable patterns, troubleshooting steps).
  • Leverage AI tools to improve integration efficiency, automate routine checks, and enhance documentation quality for faster client adoption.
  • Build deeper understanding of client industries (e.g., banking, real estate, construction) to anticipate integration needs before they are voiced.
  • Independently manage competing integration priorities, communicating blockers early to keep client projects on track.
  • Protect integration delivery timelines by pushing back on late or out-of-scope requests, guiding stakeholders to the appropriate channels for prioritization.

SKILLS & EXPERIENCE

Must-Have

  • 2+ years of experience in a technical implementation, systems integration, software development, or data delivery role.
  • Familiarity with middleware/iPaaS concepts (system interoperability, event-driven flows), with the ability/interest to use SQL as part of integration build-outs in NGP.
  • Familiarity with ETL/ELT pipelines and system-to-system data movement.
  • Foundational understanding of real-time API workflows (triggers, payload formatting, authentication methods, secure data handling, status codes).
  • Experience delivering integrations in SaaS or cloud-based, multi-tenant environments.
  • Strong project management and prioritization skills in a fast-paced, client-facing environment.
  • Ability to independently manage delivery tasks, communicate blockers, and meet project timelines while balancing multiple client priorities.

Nice-to-Have

  • Experience scoping technical work with external stakeholders or clients.
  • Experience delivering integrations in SaaS or cloud-based, multi-tenant environments.
  • Scripting experience (e.g., Python, JavaScript) for light automation or data cleanup.
  • Familiarity with integration testing strategies, observability, and monitoring frameworks.
  • Exposure to REST APIs, JSON structures, or workflow orchestration tools.
  • Familiarity with common industry systems across categories - such as banking cores (FIS, Jack Henry, Fiserv), loan origination systems (nCino, Abrigo, ICE Encompass), mortgage servicing (ICE MSP), or construction/real estate ERPs (Procore, Yardi, Sage, Oracle).

Built’s salary range for this position is $100,000-$130,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Perks:

  • The rare opportunity to radically disrupt a $1.5T industry
  • Competitive benefits including: uncapped vacation, health, dental & vision insurance
  • 401k with match and expedited vesting 
  • Robust compensation package, including equity in the form of stock options  
  • Flexible working hours, paid family leave, ERGs & Mentorship opportunities 
  • Learning grant program to support ongoing professional development

Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. 

We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by law.

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