Business Operations Manager

About GetScale 
At GetScale, we combine advanced technology, data-driven insights, and expert sales and recruiting teams to help our clients grow revenue sustainably and predictably.

We stand out by offering an integrated solution that brings together fragmented tools and channels. This gives clients real-time visibility and insights across the entire customer journey and delivers unmatched value. Our clients include some of the most innovative and fast growing companies backed by top investors like Y Combinator, Sequoia Capital, and the SoftBank Vision Fund.

About the Business Operations Team 
One part internal consulting, one part analytics, the GetScale’s Business Operations team works cross functionally with the sales & systems teams to identify and capitalize on the company’s highest priority opportunities. While the opportunities vary, the data driven approach the team utilizes while taking projects from concept to implementation remains consistent.

About the Business Operations Manager Role
Business Operations Managers are constantly searching for opportunities to optimize by backing-up their insights and strategy with a combination of data and intuition. Success is not measured by how well you can manipulate data, but rather by how big your business impact is using the data. As a Business Operations Manager, you will identify opportunities, continually iterate by way of experimentation, lead the long-term (‘evergreen’) implementation and define desired post launch monitoring mechanisms.

The Business Operations Manager Will

• Collaborate with key stakeholders to define, strategize, and implement diverse projects, with a primary emphasis on A/B Testing to validate outcomes
• Draw-up comprehensive strategies for the present while also preparing for scalability in the future
• Utilize SQL to extract data from our warehouse, while employing supplementary tools like Tableau and Excel/Sheets to uncover valuable insights and trends
• Lead problem-solving within a dynamic and fast-paced environment
• Share project and analysis results with senior management, ensuring a clear and concise presentation of findings, and actively participate in in-depth discussions to shape the direction of next steps and actions
• Continuously seek out opportunities for optimizing both the team and the product, fostering a culture of perpetual improvement and growth 
  

About You

• You are someone who values a culture that embraces the diversity of thought and experience, while also placing high importance on fostering an inclusive workplace
• Quickly develop deep expertise in GetScale product and service capabilities
• The ability to learn quickly and deeply about complex challenges, and the ability to think critically and creatively to develop solutions
• Executive-level written and verbal communication skills
• Experience using data analysis tools such as Excel, SQL, Tableau, PowerBI, etc.
• Exceptional data analysis and project management skills, including structuring complex problems, scoping projects, and managing timelines
• Ability to navigate ambiguity, curveballs, and rapid change to drive real results
  

What We’ll Deliver to You

• Base salary of $105,000 - $115,000, commensurate with experience and scope
• 10% performance bonus, paid semi annually
• Comprehensive health benefits
• Equity incentive plan
• 401k plan
• Unlimited PTO
• Monthly lunch stipend
• A yearly professional development stipend
  

What We Want You to Know
Culture is at the center of everything we do. We’re very proud of the responsive, inclusive and forward thinking environment we have created, which is possible because of our core values. Here at GetScale, you will get to work alongside people who strongly believe in and embody the following values:

• Growth - Always be learning, always be teaching.
• Ownership - Give a damn.
• Hard Work - Do what’s right, not what’s easy.
• Teamwork - Make each other better.
• Recognition - Shout out greatness.
• Fun - Enjoy the ride. 

If any or all of these resonate with you, we’d love for you to apply!

At GetScale our goal is to be a diverse workforce that is representative, at all job levels, of our clients and their customers. GetScale is an equal opportunity employer and does not discriminate on the basis of race (including, but not limited to, hair texture, hair type, hair length, and protective hairstyles), color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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