Backend Engineer

About GetWhys

GetWhys is a VC-backed SaaS company building AI-powered customer research and messaging tools for product marketers. Our products help companies like Docker, Docusign, and Commvault understand their customers and craft better messaging. We're a small team that’s growing quickly—our ARR grew over 10x in 2025—by shipping a strongly differentiated SaaS product.

The Role

Location: Hybrid — NYC, Portland, Boise, or Bozeman

Compensation: $130k - $175k+ & equity

GetWhys is looking for a Backend Software Engineer to help build, maintain and scale the core services that power our product. You’ll focus on backend systems, data pipelines, and infrastructure that support user facing features and LLM-powered workflows.

The role is ideal for someone who enjoys designing reliable systems, working close to data, and making pragmatic tradeoffs in a fast-moving startup environment.

In this role

• Design, build and maintain backend services that power GetWhys’ core application.
• You’ll own APIs, data models, and services that support product features and internal tooling.
• Work with structured and unstructured data, including pipelines that support analytics and AI workflows.
• Improve reliability, performance and observability of production systems.
• Help evolve our backend architecture as usage and data volume grows.

What We're Looking For

• 2+ years of experience as a backend or platform-focused software engineer.
• Strong experience designing and maintain backend services in production.
• Comfortable working with databases, data modeling and APIs.
• Familiarity with RAG concepts (embeddings, retrieval strategies, evaluation) is a plus.
• Experience supporting AI workflows is a plus.
• Experience building or prototyping LLM-powered workflows using foundation models such as OpenAi, Gemini, Anthropic or Deepseek is a plus.
• Startup experience, especially having helped build a product from scratch or early stages is a plus.

Benefits

• Healthcare, Dental, and Vision insurance (90% of your deductible, 75% of your dependents’)
• 401(k) with 3% company match
• Unlimited PTO
• 12 weeks paid parental leave
• 18 company holidays, with unlimited PTO
  • Our suggested minimum is at least 10 business days of PTO per year.
• We’re a historically remote company; NYC, Boise, Bozeman, and Portland are our first hubs, where we’ll have a hybrid office environment.
  • We’ll always be remote friendly (e.g., no “X days in office”).
  • Regular team- and company-wide in person gatherings.
• Ground-floor opportunity to build and lead a critical function at a growing startup