Business Systems Analyst

Remote, EMEA

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

An overview of this role

We are seeking a highly skilled Business Systems Analyst with a specialization in General & Administrative (G&A). This critical role will play a key part in supporting business needs and technology solutions in areas such as Accounting Operations and Procurement functions. The role involves expertise in backoffice solutions such as ERP systems (NetSuite), along with experience in Travel & Expense Management and Procurement tools.


What You’ll Do  

  • Lead collaboration with Accounts Payable, Accounting and Procurement business stakeholders to conduct in-depth analyses of business requirements for new projects, system enhancements, or process improvements. Provide strategic insights and recommendations to enhance the effectiveness of proposed solutions.
  • Understand core business processes of record to report, hire to retire and procure to pay. Motivation for continuous learning in these areas.
  • Translate business requirements into comprehensive and detailed functional specifications for IT engineering and architecture teams.
  • Enhance documentation practices to ensure clarity, accuracy, and ease of understanding.
  • Work closely with IT engineering and architecture teams to ensure that proposed solutions not only meet business needs but also align with technical capabilities.
  • Engage with your team and stakeholders regarding their business strategy and objectives for automating and optimizing processes. Meet regularly with business partners to ensure that the applications are functioning as designed and supporting their needs.
  • Present findings, recommendations, and project updates to IT leadership and other relevant stakeholders. Communicate complex information in a clear, compelling, and influential manner.

What You’ll Bring 

  • 3+ years of experience as a Business Systems Analyst or a related field. This experience should include hands-on experience in supporting Cash Management, Expense Management, and Procurement systems.
  • Proficiency in ERP systems and financial management software (NetSuite mandatory).
  • Public company and SOX ITGC control experience preferred.
  • Excellent written and verbal communication skills to interact with various business stakeholders, including business users, IT teams, and senior management. This includes the ability to explain technical concepts to non-technical stakeholders.
  • Proficiency in business analysis methodologies, tools, and techniques. This includes a solid understanding of software development concepts (SDLC).
  • Certifications such as Certified Business Analysis Professional (CBAP), Certified ScrumMaster (CSM), or other relevant certifications are desirable.

About the team

The IT Enterprise Applications Business Systems team at GitLab is in charge of designing, delivering, and maintaining high quality business systems solutions by applying project management methodologies.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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