Intermediate Product Designer, Authentication

Remote

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

About the role

As an Intermediate Product Designer on our Authentication team, you'll immerse yourself in the dynamic world of authentication and security. You'll be at the forefront of designing intuitive UI/UX solutions that not only enhance our platform but also redefine industry standards.

In this role, you'll tackle critical projects like:

  • Token Management: Design seamless interfaces for creating, rotating, and managing tokens, ensuring users can effortlessly maintain security without disruption.
  • Passkeys Implementation: Pioneer a new passwordless login experience based on FIDO standards, making authentication more secure and user-friendly.
  • Credentials Inventory: Help expand the single pane of glass view for our largest customers to view, manage and audit their credentials across their GitLab organization
  • Service Accounts UI: Develop user-friendly functionality for managing service accounts, enhancing usability and efficiency.

You'll thrive in a nimble, collaborative environment where your ideas can lead to radical improvements in our UI/UX. Your ability to think outside the box will be crucial as you propose solutions that challenge the status quo and elevate the user experience. You'll design enterprise-level solutions that are both powerful for large customers and easy to configure and maintain.

Being part of the Authentication team means you’ll need to stay connected with various product areas. You'll need to be aware of overlapping workflows and understand how different components fit together to deliver a seamless, holistic experience for our users.

Your impact will extend beyond design, as you'll play a key role in our mission to be the one-stop platform for all things DevSecOps. By providing intuitive UIs and workflows, you'll enable entire product R&D teams to collaborate effectively within a single application.

You’ll collaborate closely with security experts, engineers, and other designers within the Authentication team. If you’re passionate about creating impactful designs, have experience with enterprise products, and are eager to tackle complex challenges with creativity and expertise, this role is perfect for you, we’d love to have you on board.


Here are some links with extra information:

What You’ll Do

  • You’ll work alongside UX Researchers, Product Managers, and Engineers to develop a holistic design vision and strategy for best in class human and service level authentication experiences.
  • You’ll help guide the strategy and direction with a focus on our user’s goals and needs through the Jobs-to-be-Done/ODI framework.
  • You’ll communicate your vision designs and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs.
  • You’ll help develop hypotheses and establish clear success metrics to test new features or product changes and determine their impact on user experience and business outcomes.
  • You’ll undertake usability testing to validate your thinking. (We’ve got an excellent team of UX Researchers who can offer guidance, as needed.)
  • You’ll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole.

What You’ll Bring

  • Must have experience designing user management and access configuration UIs. 
  • Familiarity with designing holistic, complete workflows, and larger design visions or North Star Vision Designs.
  • Domain knowledge or background in Identity and Access Management (IAM) design.
  • Experience fostering collaboration across multiple product teams and stakeholders.
  • Experience conducting your own research with a variety of methods, and strong decision-making skills for when to do research.
  • Experience with the Jobs-to-be-Done/ODI framework.
  • Strong visual design skills with the ability to balance leveraging the design system and recognizing when a unique component is needed.

About the team

Product Design supports the teams at GitLab by becoming experts in our assigned Stage Group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with understanding our user, their goals, and needs and extrapolating that into a problem to solve, and then always consider what the best experience for the user would be.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

California/Colorado/Hawaii/New Jersey/New York/Washington/DC pay range

$114,200 - $160,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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