Back to jobs

Field CTO

Palo Alto, CA

About Glean

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. 

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

 

About the Role:

We’re looking for a Field CTO to join our team and act as the strategic technical voice for Glean in the field. This role is a hybrid of enterprise strategy, technical evangelism, and product influence. You’ll work directly with prospects, customers, partners, and internal teams to drive adoption of Glean’s platform, ensure our customer’s success, and influence the direction of our product. You won’t just be advising on architecture - you’ll be a thought partner to CIOs and CTOs, a trusted advisor to sales and product teams, and a visible voice in the AI community.

As Field CTO, you will bridge macro trends with Glean’s AI capabilities, crafting long-term strategies that position our platform as a transformational asset for the enterprise. You’ll guide internal alignment, ensuring sales, solutions engineering, and product teams focus on industries where knowledge fragmentation is highest. In the market, you'll shape perception - steering analyst narratives, amplifying Glean’s wins, and elevating the discourse around enterprise AI. Internally, you'll serve as a steward of the product, channeling customer needs into roadmap priorities and advocating for technical rigor. In every room - whether with a Fortune 100 CTO or on a public stage - you’ll represent the future of enterprise AI, showing how Glean helps organizations unlock their knowledge and move faster.

 

What You’ll Do:

  • Be the CTO for every customer relationship in your territory - leading strategic technical engagements across pre-sales and post-sales lifecycles.
  • Guide and support our team of GTM as a player-coach - helping refine discovery, value articulation, and architectural vision.
  • Partner with Sales to drive and shape deals by offering technical insights and guidance, advising on frameworks to address client challenges, and ensuring Glean’s platform aligns with business objectives.
  • Serve as the executive technical advisor to our top customers, helping them navigate cloud, security, and integration strategies for AI adoption.
  • Work cross-functionally with Engineering, Product, and GTM to deliver feedback, shape the roadmap, and ensure world-class delivery.
  • Lead industry conversations: represent Glean at events, share insights with peers, and contribute to technical thought leadership.
  • Use frameworks like MEDDPICC and Command of the Message to guide your teams in high-quality execution and deal inspection.

Here’s who you are:

  • Visionary Executive Leader: Leverages executive presence, leadership, and coalition building to inspire stakeholders, foster collaboration, and navigate complex client organizations, aligning technical solutions with business goals to drive commercial success through sales enablement and value articulation.
  • Generative AI Expert: Proficient in generative models and NLP, with experience in model architectures and fine-tuning for enterprise solutions.
  • SaaS Architecture Strategist: Skilled in distributed systems, microservices, and cloud-native architectures to scale SaaS platforms.
  • Networking Savant: Expert in enterprise networking protocols and optimization for low-latency, high-throughput AI performance in hybrid/multi-cloud environments.
  • Security and Privacy Champion: Knowledgeable in cybersecurity, data encryption, zero-trust architectures, and secure API integrations.
  • Integration Specialist: Experienced in integrating AI platforms with CRMs, ERPs, and collaboration tools using APIs for interoperability.
  • Problem-Solver with Advanced AI Reasoning: Adept at using AI reasoning for predictive search and contextual insights to solve enterprise challenges.
  • Data Management Expert: Proficient in large-scale data indexing, semantic search, and handling structured/unstructured data for accurate AI outputs.
  • Technical Strategy Visionary: Shapes technical strategy by translating client needs into product requirements, advocating for innovations like real-time search.
  • Fluent in AI Development Tools: Skilled in AI tools, prompt engineering, and customizing AI for enterprise use cases.
  • Cross-Industry AI Strategist: Versatile in applying AI across industries like healthcare, legal, and finance to address domain-specific challenges.

Benefits

  • Competitive compensation
  • Healthcare
  • Flexible work environment
  • 401k
  • Flexible work environment and time-off policy
  • Transparent culture
  • Learning and development opportunities
  • Company events
  • Free meals

The standard OTE range for this position is $260,000 OTE - $300,000 OTE annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

 

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Glean’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.