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Solutions Engineer, Corporate

Nashville
About Glean:
 
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
 
Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role: 

As a Corporate Solutions Engineer, you’ll partner closely with Account Executives to lead technical discovery, tailor and demo custom environments, and guide customers through the pilot lifecycle to successful outcomes. You’ll act as the trusted technical advisor during the sales process, addressing business and technical challenges, configuring API-based integrations, and helping organizations unlock value from Glean’s AI-powered platform. This role is highly collaborative and customer-facing, requiring strong problem-solving skills and a consultative approach to drive adoption and satisfaction.

You will: 

  • Partner with Account Executives to navigate fast-paced deal-cycles with C-level executives
  • Create and demo custom environments based off of customer industry and line of business
  • Perform customer facing activities including technical discovery calls
  • Lead security based conversations to make customers comfortable with Glean’s security posture
  • Work cross functionally with product and engineering to deliver customer request and be a voice of the customer


About you:

  • Bachelor's degree in CS or a related field
  • Excellent written and verbal communication skills
  • Team-centric mindset and demonstrated ability to work well in a collaborative environment
  • Ability to work in a fast-paced environment - excellent time management skills and ability to juggle multiple priorities 
  • A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
  • Familiarity with any cloud environment (GCP, AWS, Azure)
  • Ability to configure, monitor and maintain API based integrations

Preferred Experience: 

  • 1-2+ years of sales engineering or solution consulting experience in a SaaS organization
  • Technical experience working with AI systems (examples being ChatGPT, Claude, Gemini, Perplexity, etc.)
  • Startup and SaaS experience is a plus
  • Experience in engaging with customers and ability to resolve challenges effectively 
  • Proven track record of success and collaboration (i.e. clear examples of partnering with AEs to run technical deal cycles)
  • Proficiency in Python or Java

Location: This role is hybrid, based in our Nashville office. 

Compensation & Benefits:

The standard On-Target-Earnings for this position is $110,000 - $182,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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