Sales Operations Associate

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Sales Operations Associate at GlossGenius, you will support strategic workstreams that power the sales team’s growth and success and drive core operational processes with a focus on systems and process optimization. You’ll work with sales leadership as well as cross-functional partners across marketing, product and finance to identify areas of opportunity, develop processes and systems to capture those opportunities and ensure the team has the tools and frameworks needed to execute against those plans. 

You will report to our Senior Strategy and Operations Manager. You must be commutable to our NYC headquarters and will operate in a hybrid environment with 2 days per week in the office (Tuesdays & Thursdays). 

What You’ll Do

• Help design, implement, and continuously optimize sales processes, integrations, and automation to improve team efficiency and effectiveness 
• Work closely with Sales Leaders to track pipeline health and forecast revenue growth
• Systematize best practices in the sales process and continuously improve critical workflows
• Identify education and tooling needs for the Sales team and execute trainings, system upgrades and implementations 
• Support sales leadership by driving critical projects and strategic initiatives to support revenue growth
• Assist in managing the Sales Operations’ technology stack 

What We’re Looking For

• 3+ years of relevant work experience in sales operations, business operations, revenue operations, and/or data analytics
• Experience with using and managing CRM platforms and proficient in using Hubspot modules and reporting
• SQL proficiency preferred but not required

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support

The starting base salary for this role in New York, California, and Washington is between $95,000-$110,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.