Technical Project Manager

About Gluo

Gluo, an Orium Company, is a leading eCommerce agency with over 20 years in the market. We implement ecommerce platforms, payment gateways, search engines, content management systems, ERPs, and CRMs. Additionally, we develop new commerce functionalities from scratch.

We specialize in Headless and Composable Commerce. We create flexible, connectable, and scalable stores that enhance your user experience.

We’re a remote company based in Mexico, and our team of 100+ brings together strategists, architects, designers, and developers to craft innovative digital experiences. 

 

About the Opportunity

We are seeking a Technical Project Manager who will play a pivotal role in overseeing the successful delivery of projects, with a strong focus on eCommerce and retail technology. Reporting to the Delivery Manager Leader, this role blends product management with hands-on project delivery. You will work closely with clients and cross-functional teams to define product vision, manage end-to-end requirements, and prioritize key product activities, all while ensuring projects are completed on time, within budget, and deliver strong ROI for our clients. 

The ideal candidate brings a nuanced understanding of both product and project management, particularly in retail technology while driving efficiency and excellence across all initiatives.

 

Responsibilities

Product Strategy and Client Management:

• Serve as the primary liaison between clients and development teams, shaping the product vision to align with client objectives.
• Facilitate workshops and planning sessions to define KPIs, success metrics, and project milestones, translating them into actionable requirements.
• Develop and maintain product plans and roadmaps that align with the executive stakeholders' vision while ensuring that the software development backlog is up-to-date and accurately reflects project requirements.
• Maintain the product backlog and define technical requirements. Accountable for backlog definition and refinement, delivery of product requirements to specifications, client acceptance, defect resolution, and launch readiness. 
• Prepare and maintain product requirements documents (PRD) with meticulous attention to detail, ensuring all requirements are understood, documented, and up-to-date.
• Manage complex trade-offs between product scope, timelines, and budgets, driving ROI and customer value.
• Provide regular updates to internal leadership on project and product progress, highlighting opportunities for growth and identifying potential risks.
• Be willing to travel as needed for customer and partner meetings.

Project Delivery:

• Champion projects from initiation to completion. Align with internal and external stakeholders and gain the resources needed to execute high-impact projects.  
• Execute scrum and project management routines, ensuring projects deliver against schedule, budget, scope, and quality.
• Oversee risk management strategies, identifying impediments and driving necessary actions to ensure successful project delivery.
• Ensure team collaboration, guiding delivery teams to self-manage through Agile frameworks, while monitoring value and velocity in each iteration.
• Foster client-centric approaches, adopting Agile practices and managing expectations around timelines and scope.

 

Skills and Qualifications

• 3-5 years of experience in a blended role of project management and product management in a professional services or client-facing environment.
• Proven track record of delivering successful web and mobile projects, with a deep understanding of enterprise processes and product lifecycle from initial scoping through to delivery.
• A deep understanding of e-commerce and retail business operations is a plus.
• Excellent interpersonal and presentation skills, with a proven ability to manage senior-level client relationships. Capable of handling challenging conversations around product decisions, priorities, scope management, and timelines.
• Strong leadership skills, with the ability to motivate and manage cross-functional teams across different project phases.
• Strong analytical and problem-solving skills, using data-driven insights to inform product decisions and adjust project priorities as needed.
• Expertise in Scrum and Agile frameworks, with strong experience navigating product development and delivery in complex, fast-paced environments.
• Expertise in budgeting, risk management, and developing effective mitigation strategies to ensure project success and client satisfaction.
• Fluent in both Spanish and English (written and verbal), essential for managing cross-regional projects and working with diverse stakeholders in LATAM

 

Is this Role a Fit for You?

You’ll thrive as a Technical Project Manager if you:

• Enjoy engaging with customers to understand their needs, gather feedback, and incorporate their input into product development decisions.
• Thrive in fast-paced and often ambiguous environments and enjoy problem-solving – you’re talented at breaking down complex problems into logical and digestible steps.
• Are interested in creating the plan as much as you enjoy executing on it. You’re always looking to provide your stakeholders with tangible results.
• Take pride in creating and maintaining a well-defined and refined backlog. You believe providing high-quality product requirements documentation, reporting, and testing are table stakes.
• Are comfortable managing multiple projects simultaneously, ensuring each project receives the attention it deserves to succeed.
• Are interested in digital commerce technology and are eager to learn about new technologies, best practices, and third-party tools.

 

Something else…

We care a lot about our culture and the people who are part of the team, so there are certain characteristics we look for in each person. 🦸🏻

• Ability to express ideas
• Work under pressure
• Results oriented
• Leadership
• Effective communication skills
• Problem solver
• Proactivity
• Responsibility
• Commitment
• Honesty
• Kindness
• Organizational skills
• Teamwork
• Taste for learning new technologies
• Ability to work independently and in a team
• Self-study and research

Benefits and Perks

At Gluo we are looking for people like you for the new challenges ahead. 🚀 If you would love to work in a company that is constantly looking for growth and development, this is the opportunity you've been waiting for. We are a company that makes digital experiences a reality and as such we have to always be at the forefront of technology. We care a lot about people, their welfare, happiness and development in every aspect. The best experiences are our thing, but not only digital, every day we seek that our people, candidates, customers and even our processes always have the best experience.

Why work with us?

We are an agency that cares about your well-being, where we value quality of life and trust, so we work on a responsibility-freedom scheme.

• Home office - You will work from home. 🌎
• You will have fun and have good times together with extraordinary colleagues.
• You will work towards goals and objectives.
• You set the development and professional growth, we support you. 
• You decide where you want your career to go and we grow together.
• Benefits of law.
• Benefits ABOVE the law.
• Cool work environment, with happy people 😊 .

We want to hear from you!

Please submit your resume in English

#LI-Remote