Management Information Systems (MIS) Developer - Internal - Idleb.

General Description of the Programme:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in northwest Syria, both through direct implementation and through partners, delivering food, and non-food programming to highly vulnerable populations, and providing WASH, shelter, and Nutrition support to both internally displaced and host community households.

 

Job purpose:

The MIS Developer will report directly to the MEAL Coordinator. The MIS developer is responsible for providing technical creativity, innovation, and oversight, for the GOAL Syria program information management in the whole Syria GOAL’s fields of operation. The MIS Developer will play a key role in areas such as data security, integration, and exchange. In collaboration with the Management Information Systems (MIS) team, the MIS Developer will ensure data quality and integrity while driving enhanced system integration and harmonization across MIS and program departments aiming for improved process efficiencies, data Analysis, extraction, and utilization. Extensive IT, data, and managerial skills are required in this role. In coordination with the MEAL Coordinator support the process of team strategy design and implementation in the field and report progress to MEAL Coordinator.

 

Duties, objectives, and competencies

Team Management:

• Line manages the MIS team Ensure that everyone in the Data Management teams has clear responsibilities, defined tasks, and work plans in place and that these are regularly reviewed.
• Design staff competency framework and identify gaps in field team technical functions or capacity.
• Ensure that the teams are committed to humanitarian principles and accountability.
• Design an effective and efficient team works which is obligated to the Data protection policy.
• Lead training and coaching for the MIS team as well as other relevant stakeholders in the wider Programmes team to ensure uniform and standard understanding of information/data flows, data visualization platforms, databases, as well as roles and responsibilities.

 

Development and planning

• Review and Develop the data management systems that are to be used by the employees and the managers from different related departments of GOAL.
• Develop strategies to be used in the implementation of software and hardware systems in the organization.
• Ensure that procedures, guidelines, and methodologies for all data management processes are in place and updated as required.
• Oversight of the database structure development and maintenance of GOAL-owned MIS Azure server.
• Maintain the knowledge obtained from the MIS system.

 

Reporting:

• Ensure that program and program quality summary statistics are generated and communicated routinely to facilitate decision-making and support oversight of program implementation and monitoring using appropriate information visualization and communication platforms for the Syria field team.
• Provide detailed data analysis for both the MIS system and other departments' data on a monthly basis.
• Coordinate and support responses to data retrieval requests from Programmes and Grants teams.
• Ensure regular and consistent updating of GOAL beneficiary and assistance delivery data via appropriate reporting software/platform through SQL and Power BI.
• Prepare weekly reports and share them with the MEAL Coordinator.

 

Data quality:

• Collect necessary data specifications for each department and make sure that their requirements are met in the online system.
• Develop a data protection system to secure the data sharing and advice on any gaps observed during the implementation.
• Oversight Data flow of partners' data and its procedures and rules.
• Ensure accurate and up-to-date information is maintained for all program activities and that data generated through field activities is updated daily on centralized records and stored securely, with all required program documentation scanned
• provide timely assistance and feedback to Data Management teams on data issues and perform remedial action to address any data collection, entry, and cleaning issues on the server
• Provide oversight and technical support to the Data Management teams including ensuring data entry and cleaning are conducted on a regular basis, conducting analysis on data, and presenting findings from data for internal and external online reports
• Ensuring data collection tools are fit for purpose and providing revisions when necessary
• Coordinate with MIS Team to ensure the implementation of MIS Team SOP in the field.

 

Training and capacity building:

• Develop Data Management staff capacity.
• Provide training necessary assistance, and coaching for the departments involved in the implementation and use of the software systems.
• Where unsatisfactory data collection has taken place, follow up with Managers and Programme Coordinators to ensure accuracy in program documentation.
• Identify staff and partner capacity-building requirements and work with the MEAL Coordinator and other team members to design and deliver effective training, mentoring, and other activities to address identified capacity gaps.

 

MEL:

• Working with the MEL team to prepare lists of beneficiaries for the surveys

 

Other:

• Ensure that policies and guidelines as laid down in GOAL manuals and policies are always adhered to.
• Ensure adherence to GOAL’s Code of Conduct and Child Protection Policy and standards of integrity, as well as uphold GOAL’s whistleblowing mechanisms.
• Ensure compliance against all donor requirements, including timely quality reporting, as applicable to the project.

 

 

Requirements (essential)

• Bachelor's Degree in Computer Science, Information Management Systems, or a related field.
• At least 5 years of experience working on IT or data systems.
• At least 4 years of experience in a position with similar management and leadership responsibilities and tasks.
• Proficiency in SQL and relational database management.
• Working knowledge of Power BI, ASP.NET, C#, and Microsoft Azure.
• Experience with digital data collection platforms (CommCare, KoboToolbox, or similar).
• Ability to troubleshoot systems-related problems and maintain system security.
• Very Good English language skills (spoken, written, and reading)
• Excellent Arabic language skills (spoken, written, and reading)
• Demonstrated skills in information management and report writing
• Committed to beneficiary accountability and humanitarian principles
• Committed to the Data Protection rules.

 

Requirements (desired)

• At least 5 years of NGO work experience;
• Previous experience working in Northwest Syria or having knowledge of the context there.
• A high degree of familiarity with Type Script and AI modeling is desired
• Understanding of data analysis and design practices/models relevant to humanitarian programs.
• Experienced in managing information systems projects
• Excellent attention to detail
• Hard-working, proactive, and able to prioritize tasks in a high-demand environment.

 

Interested? Then apply for this position via clicking on the "apply now" button and fill out the application form. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. Please note that only shortlisted candidates will be contacted. Qualified female candidates are strongly encouraged to apply.

Application deadline is June 22, 2025.  

Please note that GOAL does not charge a fee of any kind or any other financial obligation at any stage of its recruitment process (application, interview, processing, training, induction) or other fees, or request information on applicants’ bank accounts. GOAL does not work with intermediary institutions and individuals or employment agencies during the recruitment process. If any fee or payment requested from you at the application or any stage of the recruitment process, please do not respond.  

"يرجى ملاحظة أن منظمة جول GOAL لا تفرض أي رسوم من أي نوع أو أي التزام مالي آخر في أي مرحلة من مراحل عملية التوظيف (الطلب ، المقابلة ، المعالجة ، التدريب ، التعريف) أو رسوم أخرى ، و لا تطالب بأي معلومات عن الحسابات المصرفية البنكيه للمتقدمين على الشواغر. لا تعمل جول GOAL مع المؤسسات الوسيطة والأفراد أو وكالات التوظيف أثناء عملية التوظيف. في حالة طلب أي رسوم أو مستحقات منك خلال عملة التقديم على الوظائف الشاغره أو في أي مرحلة من مراحل عملية التوظيف ، يرجى إلابلاغ عدم الاستجابه

 

General terms and conditions

Accountability within GOAL

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to the safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behavior protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

 

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this ongoing commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

 

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.

Thank you.