Back to jobs
New

Senior Salesforce Administrator

United States
What We Do
 
At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. 
 
What It’s Like to Work at GoGuardian

We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.

The Role

We’re looking for a Senior Salesforce Administrator to join our Sales Operations team and help elevate our evolving Salesforce ecosystem. In this role, you’ll drive efficiency and usability across the platform, provide hands-on support for end users in Sales and Support, and play a key role in refining existing processes and launching new integrations. You'll collaborate across teams that rely on Salesforce—spanning the entire customer journey from lead generation to onboarding and support. The ideal candidate is a proactive problem-solver with strong communication skills, a knack for simplifying complexity, and a comfort with fast-paced change.

What You'll Do

  • Build, update, and manage Salesforce automations (Flows, Validation Rules, etc.) across Standard and Custom objects to streamline workflows and improve user efficiency across Sales Cloud and Service Cloud.
  • Configure and maintain user access (Profiles, Roles, Permission Sets, Sharing Rules).
  • Troubleshoot and resolve user and system issues in real time, supporting teams across Sales, Customer Success, and Support.
  • Collaborate with internal System Admins and cross-functional stakeholders on Salesforce projects, enhancements, and integrations.
  • Partner with external Salesforce contractors to scope, review, and implement technical solutions, ensuring alignment with internal standards and business needs.
  • Maintain and optimize third-party Salesforce integrations (e.g., outreach tools, Groove, support platforms, data providers), ensuring stability, performance, and compatibility with platform updates.
  • QC and test complex automations, data flows, and configurations created by teammates or external partners.
  • Own data hygiene and maintenance efforts—develop and enforce processes to ensure data accuracy, deduplication, and field standardization while upholding Salesforce security best practices and protecting sensitive customer and business data.
  • Stay current on Salesforce releases, new features, and best practices to recommend improvements and ensure our instance evolves with business needs.

Who You Are

  • 5+ years of experience as a Salesforce Administrator, with a current Salesforce Administrator Certification (Advanced Administrator certification is a plus).
  • Hands-on experience with Sales Cloud and Service Cloud, and a strong understanding of how these platforms support the end-to-end customer journey.
  • A passion for creating efficiency through Salesforce declarative tools, especially Flows, and a strong eye for scalable automation.
  • Deep knowledge of Profiles, Roles, Permission Sets, Sharing Settings, and Security Settings to effectively manage user access and system integrity.
  • Solid understanding of the sales process in Salesforce, from Lead to Opportunity to Quote; experience with CPQ and supporting SaaS products is a strong plus.
  • Comfortable working with relational data models; experience working with education data or K-12 institutions is a plus.
  • Proficiency with tools like Salesforce Workbench, SOQL, and Data Loader; experience supporting workflows in Service Cloud is highly desirable.
  • A self-starter who thrives in a fast-paced, dynamic environment, balancing multiple priorities while maintaining attention to detail

What We Offer 

  • Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
  • Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
  • A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more…

Plus the intangible:

  • A varied and challenging role in a global and highly innovative high-growth company.
  • Supportive, driven colleagues who have your back and share your passion.

The typical base salary range for this position is $100,000 - $120,000 per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

 

Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people. 

 
GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.
 
GoGuardian's Job Applicant Privacy Policy is located here. 
 
#BI-Remote

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in GoGuardian’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.