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Product Marketing Operations Manager

Austin | Chicago | New York City | Salt Lake City | San Francisco

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

We are seeking a talented and detail-oriented Product Marketing Operations Manager to drive efficiency, alignment, and impact across our Product Marketing team. This role sits at the intersection of strategy, process, and execution—ensuring that our initiatives run smoothly, data informs our decisions, and cross-functional collaboration is seamless.

If you thrive on building scalable processes, optimizing workflows, and enabling Product Marketing teams to move faster and smarter, we want to hear from you!

RESPONSIBILITIES
  • Product Launch Process: Design and own the end-to-end product announcement and activation workflow, ensuring alignment across teams, clear milestones, and flawless execution of our product launches.
  • Project Management: Lead the planning, tracking, and execution of key Product Marketing initiatives, ensuring alignment with GTM, Marketing, and Product teams.
  • Cross-functional Coordination: Act as the operational glue between Product Marketing, Demand Gen, Sales Enablement, GTM, and Product/Engineering teams to drive seamless execution.
  • Process Optimization: Identify inefficiencies and implement best practices to enhance speed, agility, and collaboration within Product Marketing and our cross-functional partners.
  • Operational Excellence: Develop and optimize workflows, tools, and frameworks to enhance Product Marketing efficiency and impact.
  • Data & Insights: Build and manage reporting frameworks to measure Product Marketing effectiveness, product launch performance, and sales enablement impact.
  • Ownership: Keep leadership team informed of status and risk of owned programs and projects.
QUALIFICATIONS 
  • Bachelor’s degree in Business, Marketing, Analytics, or a related field
  • 6-10 years of experience in a B2B SaaS environment, preferably in Program management roles
  • Demonstrated & progressive success in project management.  You should be able to manage several projects at once and drive cross-functional stakeholders to action. Experience collaborating with teams across the company and working with global teams is a big plus. 
  • Strong familiarity with project management tools, methodologies and best practices.
  • Attention to detail and effective time management is key.
  • A self-starter who thrives in a fast paced culture and isn’t afraid of change and ambiguity as we build our global GTM Operations function.
  • PMP Certification is a plus; comfort with data and analyzing impact is a plus.
  • Experience leading transformational and strategic programs is a plus
  • Experience with CRM (Salesforce), project management tools (Asana, Jira, Airtable, Confluence), data orchestration tools (Workato, Zapier), visualization tools (Tableau), and database tools (Snowflake).
PERKS & BENEFITS 
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $106,350 - $157,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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