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Senior Director of Employment Communications

Austin | Chicago | New York City | Salt Lake City | San Francisco

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Great companies are built on trust, clarity, and connection—and internal communication sits at the center of all three. Gong is looking for a Senior Director of Employment Communications to help shape how our people experience the company: how they receive information, understand decisions, and stay connected to our mission and one another as we grow.

Reporting to the Chief People Officer, this role will lead internal communications at a pivotal moment, translating strategy and change into narratives that inspire alignment and confidence. The right leader brings both heart and discipline—someone who thrives in fast-paced environments, builds deep cross-functional partnerships, and brings calm, clarity, and conviction when the stakes are high.

RESPONSIBILITIES
  • Define and lead a compelling internal communications vision that informs, engages, and inspires employees at every level
  • Partner closely with the Chief People Officer and senior leaders to bring company strategy, values, and priorities to life through clear, authentic storytelling
  • Guide communications around moments that matter—growth, change, leadership updates, cultural milestones, and employee programs
  • Act as a connective force across the organization, collaborating with People, Legal, Finance, Product, and Executive teams to ensure employees hear the right message at the right time
  • Elevate company-wide forums such as all-hands and leadership communications to foster transparency, trust, and dialogueNavigate complex, sensitive, or high-pressure situations with thoughtfulness, discretion, and sound judgment
  • Build scalable frameworks, channels, and rhythms that strengthen alignment as the company grows
  • Coach leaders to be confident, credible communicators who show up with clarity and authenticity
QUALIFICATIONS
  • 12+ years of communications experience, with deep expertise in internal or employee communications
  • A track record of success in fast-paced, high-growth, or transformational environments
  • Strong executive presence and comfort advising senior leaders and executives
  • Exceptional storytelling and writing skills, with an ability to simplify complexity and create emotional resonance
  • Highly collaborative, with a natural ability to build trust and influence across functions
  • Steady under pressure, with strong judgment and an empathetic, people-centered approach
  • Strategic and hands-on—equally comfortable setting direction and rolling up sleeves
  • Experience partnering closely with People/HR teams strongly preferred
PERKS & BENEFITS 
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $181,000 - $270,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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