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Senior Talent Development Program Manager

Austin | Chicago | New York City | Salt Lake City | San Francisco

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

The Senior Talent Development Program Manager owns the design, delivery, and continuous improvement of Gong’s core performance management and talent review processes. This role is responsible for running end-to-end talent cycles and building the underlying talent infrastructure—not just standalone programs—that clarifies performance expectations, enables meaningful differentiation of talent, and supports high-quality decision-making.

This role translates talent philosophy into practical, scalable processes that managers, employees, and HR partners understand and trust. Success requires the ability to clearly communicate the why behind talent processes, drive adoption through enablement rather than enforcement, and operate effectively across functions, regions, and cultures. The role balances patience and buy-in with momentum and delivery, knowing when to test and iterate and when to scale.

Operating as an individual contributor within a complex stakeholder environment, this role influences outcomes without owning final decisions—leading cross-functional work, aligning leaders, and keeping progress moving through strong program management, clear communication, and sound judgment.

RESPONSIBILITIES
  • Program manage annual and quarterly talent cycles (e.g., feedback cycles, 9-box, calibration) end-to-end, ensuring strong planning, execution, and stakeholder readiness.
  • Write clear, compelling communications and engage leaders and managers through multiple channels, including Slack and live forums.
    Partner closely with HRBPs and People Operations to ensure talent processes are well understood, consistently applied, and effectively supported across the business.
  • Partner with the Director to embed competency and leveled expectations models into hiring, performance management, promotion, and talent review processes.
  • Facilitate focus groups, working sessions, and calibration discussions to gather input, test approaches, and strengthen adoption.
  • Drive adoption and change management through clear communication, enablement sessions, and ongoing iteration based on feedback and outcomes.
  • Partner cross-functionally with PBP, TA, and COEs to ensure alignment, clear communication, and smooth execution.
  • Design and deliver engaging, highly interactive enablement for managers and leaders—using a mix of live sessions, in-flow learning, and lightweight resources.
  • Bring external perspective and expertise on performance management practices, tools, and trends to continuously improve programs.
  • Create practical tools, playbooks, and materials to support HRBPs in promotion decisions, talent reviews, and leader coaching.
PERKS & BENEFITS 
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $124,000 - $195,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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