Team Lead - Marketplace

We want to make work and study more efficient and enjoyable, by providing the best digital paper solution possible. We plan to be the go-to tool for all forms of notes. Our digital paper and learning ecosystem inspires anyone to take notes, share what they know, collaborate with others, and learn as a community

Our Values:

Dream big

—Be visionary, strategic, and open to innovation

Build great things

—Work in service of our users, always improving and pushing higher

Take ownership

—Take responsibility with bold decision-making and bias for action

Win like a sports team

—Be trusting and collaborative while empowering others

Learn and grow fast

—Never stop learning and iterate fast

Share our passion

—Share ideas and practice enthusiasm and joy

Be user obsessed

—Empathetic, inquisitive, practical

About the team:

You will be joining our marketplace team, which builds on one of Goodnotes' core strengths: allowing users to create visually appealing notebooks and markup documents with top-notch handwriting technology. The team works together to create the best digital stationary marketplace for our users and continually innovate on ways to enhance the aesthetic note-taking experience, aligning with the broader company's strategic initiatives.

Our team is spread between Asia and Europe. You’re welcome to work remotely from anywhere, with at least 2-3 hours overlap with with the people you’d be working closely with.

About the Role

As we continue to expand our marketplace, we are seeking a dynamic team leader to champion our efforts in recruiting sellers and optimizing our platform for a global audience. 
The marketplace is a crucial revenue stream for us, and your contributions will directly influence its growth trajectory.

This is the role for you, if you’re excited to work on the things listed below:

• Recruit Sellers: Actively engage in outreach efforts, including offline events and social media promotions, to attract new sellers to our marketplace.
• Data-Driven Decision Making: Monitor conversion metrics and conduct A/B testing to refine our strategies and improve sales performance.
• Financial Oversight: Manage the P&L of the shop, ensuring profitability and sustainable growth.

The skills you will need to be successful in the above:

• Proven track record in managing a digital online marketplace.
• Strong understanding of inventory management and creator curation strategies.
• Growth-focused mindset with the ability to work under pressure.
• Highly analytical with extensive experience in data analysis and A/B testing.
• Proficient in promoting products through social media platforms and ad campaigns
• Previous collaboration with major brands is a plus.
• Experience in community management (e.g., Figma, Notion, Reddit) is a plus

Interview process:

• An introductory call with someone from our talent acqusition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• A role-specific call to discuss your background and skillset for this role more in detail
• A live technical assessment
• A call with your hiring manager. This is the person who will be managing you day to day, working on your growth and development with you as well as support you throughout your career at Goodnotes
• A call with our Chief of Operations
• A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes

What’s in it for you:

• Meaningful equity in a profitable tech startup
• Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
• Sponsored visits to our Hong Kong or London office every 2 years
• Company-wide annual offsite (we met in Portugal in 2023 and Bali in 2024)
• Flexible working hours and location
• Medical insurance for you and your dependents

Note: Employment is contingent upon successful completion of background checks, including verification of employment, education, and criminal records.