Quality Systems Engineer

Summary

The Quality Systems Engineer plays a key role in maintaining and enhancing the organization's Quality System to ensure compliance, drive continuous improvement, and support operational excellence. This position is responsible for maintaining the Business Management System (BMS) policies and procedures, conducting audits, and overseeing the corrective action process. The Quality Systems Engineer also supports quality-related training initiatives, monitors quality metrics, and prepares data-driven reports for management reviews. Success in this role requires strong analytical skills, a proven track record of problem-solving, and the ability to collaborate effectively across teams to build a culture of quality and accountability.

Essential Duties & Responsibilities

• Develops, maintains, and improves processes to ensure the Business Management System (BMS) remains current and effective.
• Plans and conducts internal audits of Greenpoint’s BMS to assess compliance and identify opportunities for improvement.
• Manages and maintains the Internal and External Corrective Action system, collaborating with key stakeholders to drive effective root cause analysis and corrective action plans.
• Develops and maintains monitoring and measurement metrics to track and analyze quality performance across the organization.
• Provides new and ongoing training to support adherence to the BMS, addresses audit findings, closes system gaps, and meets evolving business needs.
• Supports the planning and execution of both internal and external audits, ensuring thorough documentation and timely follow-up on findings.
• Prepares and presents quality data, trends, and key performance indicators (KPIs) for departmental and corporate management review meetings.
• Applies quality management tools and industry best practices to analyze processes and recommend improvements.
• Identifies and leads initiatives for continual improvement, including evaluation, planning, and implementation of solutions that enhance efficiency and compliance.
• Ensures compliance with AS9100D standards and quality system processes.
• Other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Greenpoint Core Competencies

• Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation.
• Communications - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, and keeps others informed and uses appropriate communication methods.
• Dependability - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance.
• Initiative - Sets and achieves challenging goals, demonstrates persistence, and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals.
• Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests.
• Work Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
• Safety – You observe safety and security procedures, you determine appropriate action beyond guidelines, you use equipment and materials properly, and you report potentially unsafe conditions.

Job Competencies

• Judgment – You display a willingness to make decisions, you exhibit sound and accurate judgment, you support and explain reasoning for decisions, you include appropriate people in decision-making process, and you make timely decisions.
• Problem Solving – You identify problems in a timely manner, you gather and analyze information skillfully, you develop alternative solutions, you resolve problems in early stages, and you work well in group problem solving situations.
• Relationship Building – You builds rapport up, down, and across the organization, you establish collaborative relationships to achieve objectives, you seek win-win solutions to conflict, you develop network of professional contacts, and you display empathy and tolerate diverse viewpoints.

Summary of Education, Experience & Certification

Bachelor’s degree preferred.  Minimum 3 years of experience in quality systems, quality engineering, or a related role within a regulated industry, preferably aerospace and/or an equivalent combination of education and experience.  Hands-on experience with AS9100D standards and audit processes is required.  Experience conducting internal audits and supporting external audits (e.g., customer, regulatory, or certification bodies). Certification such as ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Lean Six Sigma Green Belt is a strong plus.

Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person, which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes.

Required Knowledge, Skills & Abilities

• Proficiency with quality management tools (e.g., 8D, root cause analysis, FMEA, control plans, SPC).
• Metrics and KPI development and reporting.
• Familiarity with ISO 9001, NADCAP, or FAA regulations.
• Ability to work well independently and cross-functionally as part of an established and growing team.
• Familiar with Aerospace quality terms and concepts.
• Strong communication, time-management, and problem-solving skills.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from leadership or clients.
• Ability to work with mathematical concepts such as probability, statistical inference, and basic algebra.
• Communicate scorecard metrics and initiatives regularly to senior management.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Proficient with Microsoft Office® programs ®, Office, and MRP systems. Advanced Excel skills.
• Ability to travel as required.
• Ability to work outside of core business hours as required.
• Ability to climb and work on step stools and/or ladders.
• Ability to lift up to 25 pounds without assistance.
• Ability to reach overhead.
• Ability to work in a non-dust-free environment.
• Normal or corrected vision (required to perform exacting tasks).
• Full range of motion with both hands.
• Ability to work in a stooping, kneeling, or standing position and in cramped areas.
  
  

The expected WA salary range for this position is between $78,000.00 - $103,000.00USD. Actual compensation will be determined based on experience, education, location, and other factors permitted by law. Our suite of comprehensive benefits include: healthcare (medical, dental & vision), life insurance, paid time off, and a 401(k) savings plan with company match.

About Greenpoint Technologies 
Greenpoint delivers nose-to-tail VIP Jet aircraft interiors for private clients and Heads-of-State.  We are proud to be known in the aerospace industry for our design and engineering innovation, award-winning company culture, and on-time delivery of our beautiful products. We use leading-edge tools and employee-built processes to deliver extraordinary, one-of-a-kind custom aircraft interiors.  It’s complex work, but we work smart.  In return for hard work, collaboration, and creativity, our people experience a culture custom built for high achievers:

• Big jobs and stretch assignments.
• High accountability environment, with transparent decisions aligned to values, open communication, and engaged leadership.
• Ability to make a big, visible impact on the end product. 

We welcome diverse contributions and provide equal employment opportunities to all individuals without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.