Senior IT Systems Administrator (m/w/x)

About Grover

Unlock the future of tech with Grover!  We're revolutionizing access to cutting-edge technology, offering affordable and sustainable solutions through flexible tech rental subscriptions. No deposits, no commitments—just the latest tech on-demand, exactly when and where you need it. Join us in transforming the tech landscape across Germany, Austria, Spain, and The Netherlands. Your journey to limitless possibilities begins with Grover! 

Our Mission & Vision

To date, Grover has circulated over 1.2 million devices, employs over 400 people, and stands as one of the fastest-growing scale-ups in Europe. We hit Unicorn status in 2022, and are scaling internationally! 

We're proud to champion a more sustainable way to use tech. With an average of 3-4 rental cycles per device depending on the category, we estimate that the rental of our portfolio from 2015-2021 resulted in 160,000 fewer e-waste products and about 250 tons of e-waste. 

To continue this incredible adventure, we are looking for a motivated Senior IT Systems Administrator, full-time for our IT Core Infrastructure team, at our Berlin HQ (3 days per week). 

🎯 What you will contribute:

• Ownership of Okta and its integrations
• Ownership of Intune and Jamf, further configuration as required by security & compliance teams
• Collaborate with the IT Operations Support team, including as an escalation point of contact, especially related to issues with the office network, MDM, and SSO
• Reacting to security notifications from different applications
• Helping other teams to configure their Atlassian projects according to their needs
• Monitor network performance and optimize the network for optimal speed and availability
• Document all work performed and possess the ability to write clear status reports

🤝 What you bring:

• 2-5 years of experience in IT Administration, including Level 2 Support, ideally in fast-paced technology companies with min. 250 onsite employees
• Experience in both MacOS and Windows environments, and understanding zero-touch deployment methods for both of them
• Experience with Okta or any enterprise-grade SSO solution such as Microsoft Entra ID (formerly Azure AD), OneLogin, etc.
• Experience in managing MDM solutions (Jamf Pro, Intune preferred), and Google Workspace
• Experience working as an escalation point of contact for support staff
• Experience in managing and configuring Atlassian Cloud services (Confluence, Jira Software, Jira Service Management, Atlassian Access)
• Good communication skills, both written and spoken in English (C1 level minimum) and German (B1 level minimum)
• Experience working on cross-departmental projects in a dynamic environment 

 ⭐ Nice to haves:

• Knowledge in networking. e.g. configure and maintain Ubiquiti’s Unifi systems; configure and maintain servers such as VPN, and Firewalls; configure and maintain a certificate-based authentication.
• Willingness to occasionally support our onsite employees in our Berlin HQ
• Understanding security best practices
• Automating processes where possible (no-code solutions, bash scripting, etc.)
• Working experience in a scale-up company, managing different SaaS subscriptions and renewals

❤️‍🔥 Why join Grover: 

• Hybrid model with 30 days per year to work abroad 
• 28 days of paid vacation, plus another additional day after 3 & 4 years 
• BVG monthly discount to drive you anywhere in Berlin
• Company Pension Scheme and a top-up to Parental Leave (for both parents)
• Online Mental Wellness support with Nilo.health
• Urban Sports Club or ClassPass Corporate Discount
• Annual learning budget of 1000€ 
• 1 Paid Volunteering Day per Month 
• Exclusive Grover Tech discount for you & your loved ones
• Engaging, open office located in Berlin-Schöneberg with a diverse global team of 72 nationalities (and counting!)

Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚

We are looking forward to e-meeting you! 🚀