Back to jobs
New

Customer Service Representative

Goody- Mesa, AZ

🚪 Join Goody Garage Doors – Where Every Call Opens the Door to a Great Career! 🚪
Customer Service Representative | Mesa, AZ
Hourly Position | Pay Range: $17–$20/hour DOE

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?

Let’s Talk. Your Future Starts Here!

At Goody Garage Doors, we’re more than just a home services company—we’re a tight-knit team with big goals and even bigger opportunities. If you're someone who loves working with people, enjoys problem-solving, and thrives in a collaborative environment, we want to hear from you.

We’re looking for a Customer Service Representative who is friendly, proactive, and driven to join our growing Mesa, AZ team. This isn’t just another job—it’s a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged.

What You’ll Be Doing:

  • Support customers by phone, email, and chat—creating exceptional service experiences.

  • Provide empathetic, professional, and positive customer support.

  • Handle a high volume of calls with confidence and efficiency.

  • Communicate across multiple channels to resolve issues and provide timely updates.

  • Research solutions and respond to customer needs with helpful support.

  • Keep detailed and accurate records of customer interactions.

  • Identify opportunities to recommend services that add value for the customer.

  • Collaborate with technicians and office staff to ensure a smooth service experience.

  • Learn our offerings inside and out—becoming a knowledgeable go-to resource.

What We’re Looking For:

  • 1+ year in a customer service role (home services or tech industry a plus).

  • Excellent communication and active listening skills.

  • Highly organized with strong time management and multitasking abilities.

  • Friendly, adaptable, and calm under pressure.

  • Familiarity with ServiceTitan is a bonus (but we’ll train the right person!).

  • A team player who is excited about growth and contributing to success.

  • High school diploma or equivalent required.

Why You’ll Love It Here:

  • A supportive, team-first culture where your efforts are valued.

  • Clear opportunities for advancement—we love to promote from within.

  • Respect, recognition, and rewards for hard work and dedication.

  • Hands-on training and mentorship to help you succeed.

  • A chance to grow your career with a respected and expanding local company.

What We Offer:

  • Competitive pay: $17–$20/hour DOE.

  • Health, Vision, and Dental insurance.

  • Paid Time Off, Holidays, and 401(k) with match.

  • Employee Discounts on products and services.

  • Employee Referral Program.

  • A strong focus on internal growth with opportunities to move into senior roles.

đź“Ť Location: Mesa, AZ
đź’Ľ Position Type: Full-Time, Hourly
💰 Pay Range: $17–$20/hour DOE

Apply today and help us open the door to an even brighter future—for you and our customers.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Goody may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$17 - $20 USD

Create a Job Alert

Interested in building your career at Guild Garage Group? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Guild Garage Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.