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Customer Service Representative

One Clear Choice - Loveland, CO

Customer Service Representative – One Clear Choice Garage Doors

đź“Ť Location: Loveland, CO
🕒 Schedule: Sunday–Thursday, 9:00 AM – 6:00 PM
đź“ž On-Call: Rotation required post-training
💰 Pay: $20.00 – $23.50 per hour
🎯 After 90 Days (or by experience): Performance Bonuses available
💵 Estimated Annual Pay Range: $40,000 – $72,000

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?

Let’s Talk. Your Future Starts Here!

At One Clear Choice Garage Doors, we’re more than just a garage door company—we’re a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.

We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our Loveland team. This is more than just a job—it’s a chance to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

What You’ll Be Doing

  • Be the voice of One Clear Choice—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back.

  • Deliver top-notch service with a positive, empathetic, and professional approach.

  • Handle a high volume of calls with confidence and efficiency.

  • Work across multiple channels (email, chat, phone) to solve problems and provide updates.

  • Think on your feet, research solutions, and provide helpful, friendly responses.

  • Keep accurate records of customer interactions and transactions.

  • Recognize opportunities to recommend additional services that benefit the customer.

  • Collaborate with technicians and team members to ensure seamless service.

  • Learn our services inside and out—becoming a go-to expert.

What We’re Looking For

  • 1+ year in a customer service role (bonus points if it’s in home services or tech!).

  • Excellent communication and active listening skills.

  • Strong organization, time management, and multitasking abilities.

  • Friendly, adaptable, and calm under pressure.

  • Familiarity with ServiceTitan is a big plus (but not required—we’ll train you!).

  • A team player who’s excited about growth and making a real impact.

  • High school diploma or equivalent.

Why You’ll Love It Here

  • Team-first culture where your contributions matter.

  • Opportunities for advancement—we love to promote from within!

  • Respect, recognition, and rewards for hard work and dedication.

  • Hands-on training and mentorship to help you shine.

  • A chance to build a career with a growing, respected company.

What We Offer

  • Benefits: Health, Vision, Dental, PTO, Holidays, 401k with matching.

  • Employee discounts & referral program.

  • Be part of a world-class family of residential services brands that invests heavily in training and development.

  • Growth opportunities to take on more responsibility and advance into senior roles.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, One Clear Choice may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$40,000 - $72,000 USD

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