
Technician, Customer Deployments
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
As a Technician you will be an essential member of the Customer Deployments team. You will become a goto subject matter expert in supporting Harbingers deployed fleet, You will partner closely with Engineering and external service partners to help ensure our fleets are well supported and have maximum uptime. Work at headquarters on prototype and manufacturing support. Work onsite at customer facilities for fleet field support. Work in the field supporting engineering test activities.
What you’ll Do
- Customer fleet technical support remote
- Field support - customer fleets, special events, test support
- Manufacturing build support
- Engineering prototype build support
- Tools and shop management and organization, supplies inventory management
- Data collection
- Fixture projects
- Equipment calibrations and records keeping
- Hands on testing
- Service procedure development and trials
- Training the trainers for service network and other internal technicians
What You'll Need
- 5+ years’ work experience in a vehicle workshop and/or dealer shop
- EV and HV experience is a plus
- Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability.
- Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly.
- Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.
- Valid driver’s license required.
- Factory training programs through OEMs are a plus.
- Familiarity with vehicle Controller Area Network (CAN) communication
- Expertise with Vector CANoe/ CANalyzer a plus
- Strong ability to think outside the box and find creative solutions to complex problems
- Strong understanding of vehicle systems and their interactions
- Ability to travel as required
- A creative curiosity, collaborative work ethic, hardworking enthusiasm
- Excellent communication skills and team working tendencies
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$70,000 - $110,000 USD
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