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Technical Writer, Publications

Garden Grove, CA

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

Job Overview

We are seeking a meticulous and experienced Technical Writer, Publications to join our team at Harbinger Motors. This role is essential for developing, managing, and maintaining all technical documentation required by our global service network to accurately diagnose, repair, and maintain our advanced electric vehicle (EV) trucks.

What You’ll Do

Documentation Creation and Authoring

  • Create, write, edit, and update comprehensive Service Manuals, Workshop Manuals, Diagnostic Guides, Technical Service Bulletins (TSBs), and other service-related documentation.
  • Collaborate closely with Service Engineers, Product Engineers, and Training Specialists to gather technical data, specifications, and procedures.
  • Translate complex engineering information and diagnostic procedures into clear, concise, and easy-to-follow language for dealership and fleet technicians.

Content Management and Standards

  • Ensure all published service literature adheres to established company style guides, formatting standards, and industry best practices.
  • Manage and maintain technical documentation within the company's Content Management System (CMS), ensuring version control and timely distribution.
  • Incorporate high-quality graphics, illustrations, and exploded views provided by illustrators, ensuring they accurately depict the subject matter.

Review and Validation

  • Coordinate with Subject Matter Experts (SMEs) and field technicians to conduct technical reviews and validation of drafted procedures to confirm accuracy and completeness.
  • Ensure all documentation complies with relevant safety standards (especially for High-Voltage EV systems) and regulatory requirements.

Continuous Improvement

  • Proactively identify gaps and areas for improvement in existing service documentation based on feedback from the field service network and warranty data.
  • Stay current with industry trends, vehicle technology, and technical documentation software/tools.

What You'll Need

  • Education: Bachelor's degree in Technical Communication, English, Journalism, Engineering, or a related field.
  • Experience: 3+ years of professional experience as a Technical Writer creating service or repair documentation in the automotive, heavy-duty truck, aerospace, or complex machinery industries.
  • Technical Knowledge: Proven ability to read and interpret complex engineering drawings, schematics (electrical and hydraulic), mechanical blueprints, and diagnostic flowcharts.
  • Software Proficiency: Expert proficiency with desktop publishing software and content authoring tools (e.g., Arbortext Editor, MadCap Flare, Adobe FrameMaker). Experience with a Content Management System (CMS) is essential.
  • Writing Skills: Exceptional ability to synthesize complex technical concepts into clear, grammatically correct, and accessible instructions.

Preferred Qualifications

  • Direct experience writing documentation for Electric Vehicles (EVs), high-voltage battery systems, or modern vehicle networks (CAN).
  • Familiarity with industry standards for technical publications (e.g., S1000D or similar structured authoring methodologies).
  • Experience with illustrated parts catalogs (IPCs) or parts information systems.

 

Key Benefits & Perks:
  • Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
  • Early-stage Stock Options
  • Robust Retirement Savings (401k, HSA, FSA)
  • Generous Paid Time Off (PTO) & Parental Leave
  • Annual Vacation Bonus
  • Wellness & Fertility Benefits
  • Cell Phone Stipend
  • Complimentary Meals & Stocked Kitchens

California Pay Range

$80,000 - $110,000 USD

Equal Opportunity
Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
 
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at info@harbingermotors.com.
 
Candidate Data Privacy
Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
 
Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.
 
Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
 
Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.

 

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