Back to jobs
New

Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

Remote, Canada; Remote, United States

Harbor is seeking an entry-level Associate Consultant to join our Corporate Legal Solutions Team.  At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most. We are a high-growth team of advisors and hands-on contributors working on cutting-edge legal technology and workflow automation solutions. This role is ideal for someone who loves solving problems, designing elegant workflows, and contributing to a mission-driven team that values innovation, ownership, and impact.

As a Business Analyst/Associate Consultant, you will serve as a strategic bridge between the business and technology. You will work directly with legal departments at Fortune 500 companies, identifying pain points in legal and compliance workflows and designing automation solutions using no-code or low-code platforms. You will be involved in all aspects of client engagement, from discovery and ideation to implementation and delivery.


You will also have the opportunity to:


  • Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders
  • Play a key role in process redesign, system testing, and client success
  • Help shape the future of a rapidly growing tech-driven consulting firm

Responsibilities:

  • Conduct interviews, research, and process observations to identify automation opportunities
  • Create process maps, requirements documents, and solution designs that reflect optimized workflows
  • Develop and test automated workflows using no-code or low-code platforms
  • Troubleshoot workflows not meeting customer expectations
  • Alter existing workflows based on changing user requirements, Serve as the voice of the user, ensuring intuitive, efficient, and delightful end-user experiences
  • Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels.
  • Support data-quality, reporting, testing, and administrative activities as needed.
  • Facilitate workshops, client presentations, and real-time problem solving
  • Maintain project ownership, monitoring timelines, scope, and budget to ensure successful outcomes
  • Deliver client-facing reports, proposals, and supporting documentation
  • Build expertise in legal technology tools, workflow best practices, and system integrations
  • Collaborate with cross-functional teams including engineers, legal professionals, and developers
  • Stay ahead of legal tech trends and identify areas for innovation and growth

What We Are Looking For:

  • Strong analytical and problem-solving skills, especially around processes and systems
  • Ability to communicate complex ideas clearly, both verbally and in writing
  • Experience creating process documentation and workflow diagrams
  • Comfort translating business requirements into technical specifications or configurations
  • Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart
  • Technical aptitude and a willingness to learn no-code or low-code platforms
  • Passion for legal technology, operations, or enterprise workflow automation
  • Experience working with legal departments or related functions is a plus
  • Entrepreneurial mindset that is confident, adaptable, and proactive
  • Willingness to work in a fast-paced, collaborative, and remote-first environment
  • Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean

Qualifications:

  • Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field
  • Three or more years of experience in consulting, legal operations, or process automation
  • Demonstrated leadership in academic, professional, or extracurricular settings
  • Relevant internships or early-stage startup experience preferred

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Harbor’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.