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Staff Product Designer, Provider (Growth)

New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. 

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the role:

At Headway, we're building the largest national network of therapists who accept insurance - and making mental healthcare radically more accessible in the process. Our ability to serve patients starts with providers. As a Staff Designer for provider growth, you’ll lead the design vision and execution for how we attract, onboard, and activate providers on Headway.

Your mission is to grow the number of active providers on Headway by delivering a seamless, delightful onboarding and activation experience and by empowering high-impact growth channels. You’re responsible for critical surfaces across the provider funnel, including: lead form intakes, credentialing, onboarding, and referral programs. You’ll also mentor other designers who are working on different parts of the onboarding journey. 

In this role, you’ll:

  • Own the design vision and execution of the provider acquisition journey. 
  • Collaborate deeply with cross-functional teams - product, engineering, data, operations, GTM - to learn fast, ship often, and deliver meaningful outcomes.
  • Mentor other designers in the Growth Pillar as a design lead.

You’ll be a great fit if you:

  • Have 8 years+ experience as a Product Designer (3+ on a growth-related team).
  • Bring strong visual and interaction design craft—and enjoy raising the bar for both.
  • Are excited by hypothesis-driven iteration, experimentation, and measurable impact.
  • Can translate user insights and business goals into a compelling design vision.
  • Want your work to make a meaningful difference in people’s lives.

Compensation & Benefits:

The expected base pay range for this position is $215,900 - $254,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

  • Benefits offered include:
    • Equity compensation
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 16-week parental leave for eligible employees
    • Carrot Fertility annual reimbursement and membership
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Flexible PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

#LI-RJ1

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.

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Headway Custom Demographic Questions

We believe that to build the best startup team, we must build a diverse, equitable and inclusive team. We encourage people from all backgrounds to apply to all roles, and we proactively work to design hiring processes that mitigates bias. To help us track the parity in our candidate pipelines and efficacy of our recruiting efforts, please consider answering the following demographic questions. 

While completion of this survey is required, you will have the option to select “I don't wish to answer” for all questions. Your responses will be used (in aggregate only) to help us identify areas of improvement in our process.

Your responses will not be linked to your specific application and will not in any way be used in the hiring decision. 

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