Go-To-Market (GTM) Systems Administrator

Healthie’s mission

Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.

We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s customer-first approach makes it easy for organizations of every size to build, customize, and scale their business.

Today, we power thousands of organizations—ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare service—from preventative health and wellness to complex chronic care management. 

We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative. Learn more at: https://www.gethealthie.com/ 

We’re looking for an exceptional GTM Systems Administrator to elevate our Go-To-Market (GTM) operations as we scale our innovative EHR/EMR solution. In this pivotal role, you will manage and optimize our GTM tech stack, ensuring our revenue operations run smoothly and efficiently. You’ll thrive in a fast-paced environment, leveraging your technical expertise to deliver scalable, secure, and cost-efficient systems that drive business outcomes.

As the GTM Systems Administrator, you will oversee Healthie’s core tech stack, including Salesforce, HubSpot, Vitally, Mixpanel, Partnerstack, Apollo, Stripe, PandaDoc, and a custom-built integration with the Healthie platform. By configuring systems, managing integrations, and maintaining vendor relationships, you will ensure the stack meets the evolving needs of our organization. You’ll regularly assess performance, incorporate user feedback, and stay ahead of industry trends to optimize scalability, security, and reliability.

Collaboration across teams will be key as you create accurate, near real-time data pipelines and build robust reporting infrastructures to support strategic decision-making. Working closely with Sales, Customer Success, Marketing, and Engineering, you’ll streamline workflows, improve targeting efforts, and proactively address customer retention risks. Whether it’s reducing admin work for Business Development, enhancing customer health monitoring, or maintaining data integrity, your contributions will have a meaningful impact on our GTM strategy.

In addition to driving operational efficiency, you’ll enable team success by providing training, developing clear documentation, and introducing new processes that maximize the functionality of our tools. As a mission-first problem solver, you’ll play a crucial role in ensuring our GTM organization remains world-class as we continue to set the standard for operational excellence in healthcare

Details, details

• This is a full-time, remote position, located in the United States.
• The base salary is $95,000-$125,000 per year, with equity and company bonus upside.
• U.S. work authorization is required and Healthie does not provide sponsorship.

About you

• You have 4+ years of experience in a Systems Administrator or similar role, with a strong background in multiple integrations with Salesforce and a solid understanding of Salesforce architecture, including custom objects. The ability to write Apex is a plus.
• You are proficient with key tools such as Salesforce, HubSpot, HelpScout, AskNicely, Chameleon, MixPanel, and Vitally, with expertise in configurations, data management, and integrations across CRM and analytics platforms.
• You have a deep understanding of GTM processes and excel at proactively identifying opportunities to enhance the revenue tech stack based on team needs and industry best practices.
• You bring familiarity with SQL and integration tools to the role, and relevant certifications, such as Salesforce Certified Administrator, are a plus.
• You possess outstanding written and verbal communication skills, enabling you to clearly convey complex technical concepts to non-technical stakeholders.
• You have a results-oriented mindset, with a bias toward execution and a focus on delivering results efficiently and effectively, even in the face of challenges.
• You are mission-driven and passionate about healthcare, with a strong desire to improve patient outcomes and experiences through your work.
• You embody Healthie’s values—Respect, Reliability, and Resilience—and incorporate these principles into all aspects of your work.

Interview Process

• Quick chat with Katie, Director of Talent (15 minutes)
• Interview with Vivek, Director of Revenue Operations (30 minutes)
• Technical Assessment Interview with James, Associate Director of Revenue Operations - 30 minutes 
• Group presentation with Vivek, James, & Josh- Growth Marketing Manager (45 minutes)
• Meet with Cavan, CTO + cofounder and Tariq, COO (20 minutes each)
• Reference checks

To learn more about Working at Healthie & our benefits, click here and please visit our careers page at: https://www.gethealthie.com/careers

Healthie participates in e-verify

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.