Back to jobs

AI Solutions Architect

US-Remote

 

Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, we help you track and manage interactions along each stage of the digital customer experience. Organizations worldwide use Higher Logic to bring people all together, by giving their community a home where they can interact, share ideas, answer questions, and stay connected. Everything we do - the tools and features in our software, our services, partnerships, best practices - drives our ultimate goal of making your organization successful.

The AI Solutions Architect is a visionary technologist and our lead futurist, responsible for driving the company's innovation in Artificial Intelligence. This role is for a proactive, independent leader who can partner with executive leadership to take a conceptual idea and develop it into a functional, market-leading solution. You will be our primary resource for "what's next," constantly researching emerging technologies, prototyping new solutions, and evangelizing the future of AI within the engineering team. You will evaluate and pioneer new AI technologies, develop proofs-of-concept, and educate our teams on the development standards and practices needed to stay on the cutting edge.

ESSENTIAL DUTIES AND RESPONSIBILITES: 

  • Collaborate directly with the CEO and other stakeholders to understand visionary requirements and translate them into actionable technical strategies.
  • Act as the company's lead futurist, independently researching and evaluating emerging AI and software technologies for potential use cases.
  • Utilize Terraform to design, build, and manage production-focused AI DevOps components and infrastructure.
  • Implement robust security protocols and risk mitigation strategies for all AI solutions before they are deployed to customers.
  • Maintain a production-focused mindset to accelerate the delivery of features, tools, and products for our Small and Medium-sized Enterprise (SME) customers.
  • Design, develop, and present proof-of-concept implementations for new, complex business needs, particularly in the AI space.
  • Take full ownership of an idea and independently find the information, connect the dots, and drive the solution from concept to reality.
  • Champion and guide our coding standards and architectural practices to incorporate modern, AI-first principles.
  • Serve as the lead technical mentor on advanced topics, explaining complicated AI solutions and architectural patterns to all levels of the development team.
  • Generate and evaluate multiple options for each solution, balancing innovation with risk reduction, performance, and scalability.
  • Reverse engineer legacy systems to identify opportunities for migration to more modern, intelligent, and high-performance frameworks.
  • Conduct all business in accordance with Higher Logic policies and procedures.
  • All other duties as assigned.

KNOWLEDGE AND ABILITIES REQUIRED:

  • Expertise in Python.
  • Expertise in Infrastructure as Code, specifically Terraform.
  • A demonstrable passion and deep understanding of the AI/ML space, including current trends, models, and application opportunities.
  • An insatiable curiosity and a proactive drive to constantly seek out what's next in technology.
  • Exceptional ability to work independently, navigate ambiguity, and make decisions with limited information.
  • Expert proficiency with SQL and relational databases.
  • Extensive knowledge of architectural design patterns and how to apply them to create practical, high-performance solutions.
  • The ability to clearly and enthusiastically share knowledge and inspire a culture of innovation.

EXPERIENCE DESIRED:

  • This is a senior role requiring significant professional experience. We are looking for a candidate who typically has a minimum of 12 years of related experience and a degree, or 15+ years of experience in the field. A strong portfolio of personal or professional projects in the AI/ML space can be considered a significant asset.

Create a Job Alert

Interested in building your career at Higher Logic? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
I certify that I personally completed this application and affirm that the information provided and/or incorporated by reference on my application for employment with Higher Logic and all other information I provide during the screening/hiring process is true, accurate and complete and that I have withheld nothing that would affect my application unfavorably. I understand and agree that any false or misleading information, misrepresentations, or omissions may disqualify me from further consideration for employment and may result in dismissal if discovered at a later date. I understand that completion of my application does not assure me of a position with Higher Logic. I also understand that neither my application nor any other document constitutes a contract of employment for a specific term and that any employment relationship that may be established with be “at will” and may be terminated at any time, for any reason or for no reason, by me or Higher Logic. I also understand that no representative of Higher Logic has the authority to enter into an employment agreement, guarantee employment for a specified period, or modify any of the foregoing, other than the President, who would need to do so in a written document that expressly revises, modifies, deletes, or supersedes the policy of at-will employment. Any oral or written statements to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee. *
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Higher Logic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.