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CRO Analyst

Raleigh or Charlotte, NC

About the Role

Home Solutions is seeking a motivated and experienced Conversion Rate Optimization Analyst to take on an instrumental role in improving customer experience and onsite conversion for our growing portfolio of websites.

As a member of Home Solutions, you’ll be working with the SEO and Content Directors and developers to help run CRO tests to improve conversion rate and on-page brand mix across commercial pages. If you have an entrepreneurial spirit, are results-driven, and are excited about using analytical and design skills to serve customers and turn that into financial success, this role is a perfect opportunity for you.

Your Day-to-Day

  • Conduct full-funnel site performance and competitive analysis.
  • Identify opportunities for optimization and create recommendations and designs for conversion rate optimization experimentation.
  • Launch and report on the performance of AB, multivariate and time series tests.
  • Work with internal stakeholders to gather and define requirements/stories and UX designs for new website launches.

About You

  • At least 2 years of experience working on conversion rate and website optimization using customer analytics, AB, and multivariate testing technologies to make commercial improvements.
  • Deep understanding of User-Centered design principles and experience applying them in a business setting.
  • Strong data analysis background
  • Experience translating competitive data and user research findings into business recommendations.
  • Track record of meeting and exceeding performance targets.
  • Ability to take initiative and manage multiple tasks and projects simultaneously.

About Us

Launched Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and  matches homeowners with the right service provider to meet their needs. Through our websites, Home Solutions has a proprietary audience of 47M+ homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories. 

Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio currently includes several businesses - Home Solutions, Pillar 4, Stacksphere , and 3S UK - and over 50+ websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online.  Headquartered in Raleigh with offices in Charlotte and London, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a “get after it” mentality.  

Why You Should Join Us

  • Results: Home Solutions is the fastest-growing marketplace company in the home services category.
  • Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  During the next decade, we anticipate a huge digital transformation in the category, and marketplace companies will lead the way.
  • Ownership & Impact: We seek talented people with the desire to own and run parts of the business that drive company performance. Leadership is fully aligned and incentivized around our growth-focused mission.
  • Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
  • Career Growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
  • Stability: We are privately owned, have no debt, and have significant cash to invest – we’re “rock-solid” financially.
  • Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.

The Package

As a full-time employee of Home Solutions, you’ll have access to competitive benefits, including flexible time off,  health/dental/vision, 401k match, an annual Relax & Recharge Bonus, an annual Learning & Development stipend to enroll in class(es) of your choosing, and up to $75 monthly mobile reimbursement. If you join us in person in our Raleigh or Charlotte locations, we have an office stocked with snacks, coffee, and just about every other beverage you can imagine.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

 

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