Medical Coding Specialist, Provider Transformation

Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.

Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.

As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.

Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.

The Opportunity 

We are seeking a Medical Coding Specialist to join our growing team and support Homeward’s External Provider Transformation efforts. This individual will play a critical role in reviewing, auditing, and analyzing clinical documentation from external provider partners, ensuring accurate and complete coding of conditions. 

You will work alongside our manager to translate chart insights into feedback that improves documentation quality, supports proper reimbursement, and 

This is an ideal role for a proactive, detail-oriented coder with deep knowledge of multiple specialties, exceptional judgment, and experience supporting external practices or provider networks.

What You'll Do 

Chart Review & Coding Accuracy 

• Review medical documentation to assign appropriate ICD-10, CPT, and HCPCS codes for billing and data collection. 
• Ensure that all diagnosis codes submitted are fully supported by the medical record and documentation is complete, accurate, and compliant. 
• Apply DSP (Diagnosis/Status/Plan) methodology to assess whether a condition is valid for coding and meets documentation criteria. 

Documentation Auditing & Feedback 

• Identify trends in missed coding opportunities, unsupported diagnoses, and potential compliance concerns. 
• Summarize audit findings to inform manager-led provider feedback sessions. 

Denial Management 

• Work to identify, analyze, and resolve insurance claim denials. 
• Escalate concerns related to unsupported, invalid, or ambiguous documentation. 

Payer & Claims Reconciliation Support 

• Cross-check codes submitted by external practices against EMR and documentation evidence. 
• Support supplemental file preparation and reconciliation efforts with payer partners.

Collaboration & Enablement Support 

• Collaborate with your manager to align chart findings with education needs. ○ Participate in cross-functional team meetings, retrospectives, and workflow refinements. 
• Help shape internal workflows and dashboards that scale coding effectiveness across the Provider Transformation program. 

Special Projects 

• Participate in and lead special projects related to coding and billing, such as new service line implementation or vendor management. 

What You Bring 

• 2+ years of experience in multi-specialty coding, including but not limited to: inpatient, outpatient, surgery, radiology, lab, rehabilitation services, primary care, ED/OBS, SNF/NH, and Swingbed. 
• One of the following: Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Risk Adjustment Coder (CRC), Registered Health Information Administrator (RHIA) Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), Certified Coding Associate (CCA). ● Deep expertise in all code sets ICD-10-CM, CPT, HCPCS II, & ICD-10-PCS. ● Strong familiarity with outpatient and primary care clinical documentation, including E/M coding patterns.
• Knowledge of regulations: Demonstrate a comprehensive understanding of payer policies and government regulations, including National Correct Coding Initiative (NCCI) and HIPAA.
• Comfort working independently, prioritizing workload, and managing tight review timelines. 

Bonus Points 

• Experience working with Rural Health Care, Critical Access Hospitals, or small hospitals. ● Background working with external provider groups or vendor-contracted practices. ● Experience building coding workflows from scratch or iterating in an early-stage environment. 
• Certified Professional Biller (CPB) 
• Experience working in any other areas of RCM (patient registration, prior authorization, eligibility and benefits, charge capture, payment posting, insurance & claim follow-up, or patient payments & delinquent accounts. 

What Shapes Our Company 

• Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health 
• Compassion and empathy 
• Curiosity and an eagerness to listen 
• Drive to deliver high-quality experiences, clinical care, and cost-effectiveness ● Strong focus on sustainability and scalability of our services 
• Nurturing a diverse workforce with a wide range of backgrounds and points of view ● Taking our mission seriously - but not ourselves too seriously; we have fun as we build 

Benefits 

• Competitive salary and equity grant 
• Paid Time Off 
• 12 company paid holidays & 2 personal holidays 
• 100% of employee premiums covered for medical, dental & vision insurance ● Company-sponsored 401k plan 
• Ongoing professional development opportunities 

The base salary range for this position is $50,000K - $68,000K annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, location, competencies and experience. Base pay is one part of the Total

Package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.

At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.

Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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