Clinical Lead – Primary Care Service Line

Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.

Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.

As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.

Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.

The Opportunity

We are seeking a mission-driven Clinical Lead to provide clinical and operational oversight to our nurse practitioners, physician assistants, and other field-based providers delivering care across Michigan. This leader will play a key role in bridging clinical strategy with day-to-day excellence in care delivery, aligning provider performance with Homeward’s standards and value-based care objectives.

What You’ll Do

• Leadership & Oversight (30%)
  
  
• Serve as the direct manager of APPs (NPs and PAs), providing coaching, mentorship, and performance management
• Facilitate consistent execution of care model protocols, workflows, and risk adjustment strategies
• Oversee PTO planning, approval, and coverage coordination to ensure provider availability and continuity of care
• Monitor provider scheduling patterns, flag capacity risks, and escalate coverage issues in partnership with operations
• Partner with Market Medical Directors and Service Unit Leaders to ensure coordinated clinical oversight
  
  

• Clinical Care Delivery (30%)
  
  
• Continue to see patients in an outpatient setting
• Conduct wellness visits, chronic disease management, and other clinical services as required
• Model best practices for documentation, quality, and patient engagement
  
  
• Performance Management & Quality Oversight (30%)
  
  
• Monitor provider KPIs including risk capture, quality scores, and throughput
• Conduct documentation reviews, provide coding and clinical feedback, and manage performance plans
• Collaborate with clinical quality teams to roll out training and audit processes
  
  
• Cross-Functional Partnership & Strategic Input (10%)
  
  
• Work with analytics, product, and operations to refine care delivery tools, documentation workflows, and dashboards
• Participate in care model evolution discussions and provider enablement pilots

Time Allocation Summary

• 30%: Direct Patient Care
• 30%: Team Management & Coaching
• 30%: Performance Management & Quality Oversight
• 10%: Strategic & Cross-Functional Partnership

Note: The balance may flex over time based on provider count and organizational priorities.

What You Bring

• Active and unrestricted license as a Nurse Practitioner or Physician Assistant in Michigan
• Minimum of 5 years clinical experience, including at least 2 years in a supervisory or lead role
• Strong understanding of value-based care, HCC coding, and clinical documentation integrity
• Proven ability to lead, coach, and inspire multidisciplinary teams
• Excellent collaboration, communication, and change management skills
• Ability to travel 20–30% as needed for in-person team connection and observation - both in Michigan as well as to company hubs in Chicago, IL and San Mateo, CA as needed. 

Preferred Qualifications

• Experience working in rural or underserved communities
• Familiarity with EHRs (Athena preferred), ChartSync, and Steward
• Experience supporting clinical pilots or quality improvement projects
• Comfort with performance dashboards and clinical analytics
  
  

What Shapes Homeward:

• Deep commitment to one another, the people and communities we serve, and to provide care that enables everyone to achieve their best health
• Compassion and empathy
• Curiosity and an eagerness to listen
• Drive to deliver high-quality experiences, clinical care, and cost-effectiveness
• Strong focus on the sustainability of our business and scalability of our services, to maximize our reach and impact
• Nurturing a diverse workforce, with a wide range of backgrounds, experiences, and points of view
• Taking our mission and business seriously, but not taking ourselves too seriously– having fun as we build!

Benefits:

• Medical, dental, and vision insurance with 100% of monthly premium covered for employees
• Competitive salary and possible equity grant
• Company-sponsored 401k plan
• Generous paid time off
• Malpractice insurance and tail coverage provided
• Clinical guidelines and training provided
• Annual CME and licensing fees reimbursement is available

The base salary range for this position is $140,000 - $150,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, location, competencies, and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, and a comprehensive benefits package.

At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.

Homeward is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.