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Application Support Group Agent (French & German speaking)

Budapest, Hungary

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

 

Position

Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. Interactive Brokers is regularly recognized as a leader in the financial services industry.

 

We seek a motivated, technology-oriented candidate to join our New Accounts Team in Budapest, Hungary. The Application Support Group Agent in the New Accounts team will assist potential and existing clients with the application process, answer general questions about Interactive Brokers' services, and demonstrate and express a positive attitude when speaking to callers. 

 

Responsibilities

  • As a member of the New Accounts team, you will process institutional and retail client applications daily.
  • You will review documentation related to new account openings per European regulations.
  • Correspond with clients, sales representatives and client service representatives.
  • Collaborate with other cross-functional teams to assist with account approval and maintenance.
  • Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before account opening
  • Follow internal policy and procedures when dealing with various account-related tasks.


Qualifications, Skills & Attributes

  • Education: Commercial apprenticeship and/or equivalent experience
  • Personality: Self-confident, able to work independently and multitask
  • Languages: Fluent in English, with French and German knowledge. 
  • Basic PC knowledge, Internet navigation


Company Benefits & Perks

  • Discretionary annual bonus (cash and stock)
  • Private healthcare insurance
  • Free recreational pass (AYCM XL package)
  • Daily food allowance in the office
  • Monthly BKK pass
  • Hybrid way of working (2 days home office/week)
  • Modern office in the heart of Budapest with free amenities
  • Great atmosphere with friendly and exceptional colleagues and frequent company outings.


*The benefits package will be reviewed regularly and may be subject to change.

 

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