Payroll Analyst

About impact.com

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! 

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com

As we grow across APAC and beyond, we’re looking for a Global Payroll Specialist based in Malaysia to help us ensure our people are paid accurately, on time, and in compliance across several countries. You’ll work closely with our international Finance, HR, and Ops teams, acting as a trusted expert for all things payroll. This role is ideal for someone who’s experienced, detail-obsessed, and confident working independently across borders. You’ll support countries like Malaysia, Singapore, China, and Australia, with opportunities to grow your expertise across more regions as we expand. If you love making complex systems run smoothly, thrive in a global team, and want to play a key role in supporting our people, this role is for you.

What You’ll Do

• Manage the day-to-day end-to-end payroll process for multiple APAC countries (Malaysia, Australia, Singapore, China, Japan) ensuring payroll is processed accurately, on time, and in accordance with local requirements.
• Take ownership of payroll issues through to resolution and proactively identify opportunities to improve
  the efficiency, accuracy, and effectiveness of day-to-day payroll processes.
• Maintain accurate payroll records and documentation, following established payroll processes, controls, and confidentiality requirements.
• Support statutory payroll requirements and submissions, ensuring relevant deadlines are tracked and met.
• Provide clear and responsive payroll support to employees, resolving queries within agreed SLAs and prioritizing urgent or time-sensitive matters.
• Prepare and review payroll reports, payment files, reconciliations, and other payroll documentation required for each payroll cycle.
• Work closely with payroll vendors to provide accurate inputs, review payroll outputs, follow up on issues, and ensure agreed payroll timelines are met.
• Coordinate closely with HR and Finance to ensure payroll data is accurately reflected between Workday, payroll software, and payroll accounting.
• Perform payroll checks, reconciliations, and variance analysis to identify and resolve discrepancies before payroll is finalized.
• Collect, review, and process payroll inputs including new hires, terminations, salary changes, bonuses, commissions, benefits, deductions, and banking changes.

What You'll Bring:

• 3+ years of payroll experience, ideally with exposure to multi-country payroll across APAC.
• High level of integrity, discretion, and professionalism when handling confidential payroll and employee information.
• A proactive and positive working attitude, with a willingness to learn, support the team, and look for practical ways to improve processes.
• Experience with payroll software and good working knowledge of Excel or Google Sheets, including reconciliations and data checks.
• A strong sense of ownership and accountability, with the ability to follow tasks through to completion and escalate issues when needed.
• Responsive and reliable, with the ability to manage employee and stakeholder queries within agreed SLAs.
• Strong organizational and time-management skills, with a clear sense of urgency around payroll deadlines.
• Strong attention to detail and accuracy, with the ability to work confidently with payroll data and identify discrepancies.
• Good understanding of payroll processes, statutory requirements, and payroll timelines.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.