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Sales Development Representative

Incident IQ HQ (Atlanta) OR Incident IQ North (Alpharetta)

Company Overview:

About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.

Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.

Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

Sales Development Representative Overview:

 

Reporting directly to the Sales Director, the Sales Development Representative (SDR) will be responsible for generating interest and qualified leads with target school districts within assigned territories. The SDR will work actively with our field sales team to identify target school districts and implement outreach cadences to generate and qualify leads for our products. The SDR will also work extensively within our marketing automation tools to identify, develop, and qualify leads for our field sales team. This role also manages and maintains our lead process protocols to ensure all qualified sales leads are properly distributed and tracked in our sales support systems. Our Sales Development Team thrives on culture and collaboration, so working together 2-3 days a week in one of our two offices - Halcyon, Alpharetta and Glencastle, Grant Park - is required.

 

Sales Development Representative Responsibilities: 

  • Generate new business pipeline primarily through outbound prospecting
  • Occasionally answer inbound sales phone calls and monitor website chat platform
  • Identify and verify lists of target school districts and key contacts within
  • Work strategically with your field sales partner on a Go-to-Market strategy
  • Design effective outbound prospecting sequences to effectively contact target school districts
  • Work with Sales Development Manager to monitor daily, weekly, and monthly performance and adjust as necessary to meet and exceed objectives
  • Ensure all qualified leads are properly processed and distributed to appropriate field sales resource
  • Utilize marketing automation tools to identify potential lead activity and effectively engage for potential qualification by our field sales team

 

Sales Development Representative Requirements:

  • Four (4) year college degree, or equivalent (2 years business development experience is a plus)
  • Achiever - High energy, high activity personality and personal drive
  • Coachable - Seeks out, accepts, and implements feedback to improve performance
  • Curious - Desire to learn and grow quickly
  • Organized - Effectively manage time and resources for high-output performance and productivity
  • Assertive - A strong and confident personality, while not being aggressive
  • Collaborative - Help build, grow, and improve this team together
  • Excellent communication skills – A compelling and persuasive communication style
  • Sales tech experience - Primarily Salesforce, SalesLoft, and 6sense to maximize performance and efficiency
  • Adaptability - Easily adjusts to change in a fast-paced environment
  • Interested in developing a potential field sales career



What makes Incident IQ different: 

  • We facilitate whole-person growth where employees can develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone’s opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

 

Incident IQ is an Equal Opportunity Employer

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