Warehouse General Manager

Infinite Commerce is a leading provider of consumer products for online marketplaces - including Amazon, Target, Walmart, Michaels, Kohl’s, and others. Driven by a passion for excellence, a love for what we do, and a mission to “bring joy to families everywhere by developing quality products and brands,” we offer a diverse portfolio of products that transform houses to homes, make life easier, and celebrate the big and little moments in life. 

Our data-driven approach and next gen tools allows us to continually expand and refresh our catalog while setting us apart from our competitors. 

Our commitment to excellence is reflected in our core values of Ownership, Frugality, Curiosity, Flexibility, Mutual Respect, and Outcomes. With a diverse team spanning twenty plus countries, our culture fosters openness and collaboration, making Infinite Commerce an exceptional place to work and grow. 

At Infinite Commerce, our team is our greatest asset. With a diverse group of talented individuals from over twenty countries, we foster a culture of openness, collaboration, and mutual respect. Here, you’ll find an environment where you can take ownership of your work, be frugal yet creative in your solutions, stay curious and eager to learn, and enjoy the flexibility to balance work with life. 

Visit our website at www.infinitecommerce.com or check us out on LinkedIn! 

We are seeking a highly experienced General Manager for US-based distribution center. The ideal candidate will have significant prior experience in a high-volume digital warehouse environment and possess incredibly high standards regarding inventory control, management and accuracy.  The role supervises a team, overseeing daily operations in a 130,000 sq. ft warehouse.  The ideal candidate will have strong leadership skills and a keen eye for process optimization. 

RESPONSIBILITIES:

• Develop and execute warehouse strategies aligned with company growth objectives. 
• Ensure compliance with safety codes, policies, and procedures of the Company and standards established by the Occupational Safety & Health Administration (OSHA) 
• Stay abreast of industry trends and best practices to drive innovation within the distribution center. 
• Optimize resource allocation, including labor, equipment, and technology, to meet operational goals. 
• Responsible for the overall design, operation and management of the fulfillment center warehouse and associated logistics processes 
• Work closely with Supply Chain leadership and Finance to ensure that the warehouse operation is cost-effective, including headcount expenses, warehouse equipment, and freight. 
• Drive warehouse technology adoption, including WMS, and data analytics tools. 
• Identify, hire, and train an experienced, high caliber, detail-oriented team. 
• Ensure on-time and accurate fulfillment for Walmart, Amazon, Wholesale and Self Fulfillment Channels 
• Lead continuous process improvements to enhance efficiency, reduce costs, and meet customer SLAs. 
• Implement and monitor key performance indicators (KPIs) to assess and improve operational performance. 
• Directly manage the budget and cost for location. 
• Ensure the facility is maintained in a clean, organized, and secure manner at all times. 
• Drives year-over-year improvements.

QUALIFICATIONS:

• Ability to manage competing priorities in a fast-paced and evolving warehousing environment.  
• 10+ years of related experience in distribution operations, including supervising diverse teams with excellent leadership skills that drive engagement. 
• At least 5 years of leadership experience managing salaried teams. 
• Experience with power operated equipment such as lifts and order pickers.  
• Experience with Amazon FBA Shipping systems and policies. 
• Strong background in supply chain systems, distribution technology, and equipment. 

KNOWLEDGE, SKILLS, & OTHER ABILITIES REQUIRED:

• Must be able to work in varying facility conditions.  
• Advanced mastery of Microsoft Excel, Google Sheets, Google Drive and standard office collaboration software (email, chat, Teams, etc.). 
• Demonstrated ability to negotiate with and manage all warehouse related expenses. 
• Shipping software systems including UPS and Federal Express.  
• Excellent oral and written communication skills.  
• Excellent customer service skills.  
• Bilingual (English/Spanish) is helpful but not required. 

WHY WORK WITH US:

• Comprehensive Time Off Programs (Vacation Time, Sick Time, Company Holidays)
• Free Medical, Dental & Vision Coverage Options (Employee Only Tier); Dependent Coverage (Spouse/Domestic Partner & Children) Available for an Additional Cost
• 401(k) Retirement Program with Company Match ($0.50 on every $1.00 up to 6% of Eligible Pay)
• Amazing Team, Company Culture, & Ongoing Engagement Activities
• Growth & Development Opportunities - We Love to Promote from Within!

COMPENSATION

The base pay for this position is $96,720-$145,080 USD Annually. Final salary will be based on a candidate’s experience, location, and market practices. Beyond base salary, you will be eligible for health and welfare benefits (including free options for Team Member only coverage), comprehensive time off programs, including vacation and sick leave, and other perks. We aim to offer a competitive and attractive compensation package that reflects the local market conditions and ensures our employees feel valued and supported. 

DISCLAIMER

This position description is not designed to cover or contain a comprehensive or exhaustive listing of activities, duties, or responsibilities that are required of the employee for this position. Similarly, the listed activities, duties, or responsibilities may change at any time with or without notice. Employees are expected to regularly review their position descriptions and ensure that they are executing the essential functions at a level that meets or exceeds the expected performance outcomes.

NOTICE TO US APPLICANTS 

The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job posting and the associated job description in no way states or implies that the duties and responsibilities listed herein are the only tasks to be performed by the incumbent employee in this job. Additionally, the benefits and perks outlined are provided at the sole discretion of Infinite Commerce, Inc., and are subject to change with or without notice, unless otherwise provided or protected by law.  

EQUAL EMPLOYMENT OPPORTUNITY & DIVERSITY AT INFINITE COMMERCE 

We are proud to be an Equal Opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. We are committed to creating a diverse and inclusive workplace and encourages applicants from all walks of life to apply. Applicants requiring assistance or an accommodation in the hiring process due to a disability may contact the Infinite Commerce People & Culture Team at HR@infinitecommerce.com for assistance. Please note that we do not respond to or provide applicant status updates via this email address. For a copy of our Workforce Privacy Policy, please click here.

Applicants for warehouse positions must be currently authorized to work in the United States. No immigration sponsorship is available.

Principals Only; No Agencies!

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