Technical Project Manager

Job Title: Technical Project Manager
Reports to: Head of Product

Role Summary

The Technical Project Manager (TPM) at inKind is responsible for driving the successful delivery of complex, cross-functional projects across engineering, product, and business teams. You’ll ensure alignment between stakeholders, manage priorities and capacity, and design systems that make delivery predictable, transparent, and scalable.

This is a highly collaborative, hands-on role requiring a balance of technical understanding, process discipline, and people leadership. You’ll act as the connective tissue between technical execution and business strategy - translating vision into operational delivery.

Who You Are

• Analytical and Measured: You use data - such as velocity and resource allocation - to make decisions and predict outcomes.
• Change Champion: You can guide teams through process evolution, new systems, and shifting priorities with calm and confidence.
• Strategic and Detail-Oriented: You can see the big picture while ensuring no task slips through the cracks.
• Technically Fluent: You’re comfortable in conversations about systems, integrations, and technical product dependencies.
• Relationship-Driven: You communicate with empathy and clarity, adapting your style to technical and non-technical audiences alike.

Key Responsibilities

Project Leadership & Delivery

• Manage project timelines, dependencies, and resource allocation to ensure predictable and efficient delivery.
• Track project velocity, capacity, and completion rates, adjusting plans to maintain alignment with business goals.
• Ensure timely delivery of commitments, incorporating a strong change management process to ensure date integrity 
• Facilitate sprint planning, retrospectives, and standups where necessary to support agile practices.
  
  

Stakeholder Management

• Partner with C-level leaders, product, engineering, and business stakeholders to define project priorities, communicate updates, and align expectations
• Translate complex technical topics into actionable insights for non-technical audiences.
• Serve as a trusted liaison between business needs and technical delivery teams.
  
  

Process Optimization & Change Management

• Identify and implement process improvements that streamline project flow, enhance communication, and reduce delivery friction.
• Lead change management efforts for new tools, systems, and workflows - ensuring smooth adoption across teams.
• Standardize documentation and reporting to improve visibility and accountability.
• Help in managing the influx of feedback from various channels and ensure it gets to the right stakeholder.
  
  

Prioritization & Decision Support

• Apply RICE and/or other prioritization frameworks to triage incoming requests, evaluate impact, and guide focus.
• Partner with product leadership to balance new initiatives, technical debt, and maintenance work based on strategic value.
• Build and maintain transparent dashboards or reports that visualize progress, blockers, and capacity utilization.
• Proactively communicate project status to various channels internally and externally.
  
  

Minimum Qualifications

• 5+ years of experience in technical project or program management within a software, fintech, or SaaS environment.
• Understanding of Agile and Scrum methodologies, sprint planning, and backlog management.
• Proven ability to manage complex projects with multiple stakeholders and dependencies.
• Skilled in resource allocation, deadline management, and balancing competing priorities.
• Excellent communication and presentation skills, with experience working with executive-level stakeholders.
• Demonstrated experience with process improvement and change management initiatives.

Preferred Qualifications

• Experience in a high-growth startup or scaling technology organization.
• Background in fintech, SaaS, or hospitality technology.
• Familiarity with Jira, Asana, or similar project management tools.
• Strong understanding of Agile and Scrum methodologies, sprint planning, and backlog management.
• Extensive experience with capacity planning and resource allocation assignment.
  
  

Some of our Benefits: 

• Generous PTO and company holiday policy + company paid Short Term Disability
• 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
• Child Care Benefits and generous parental leave
• Company-provided daily lunches and snacks
  
  

Salary: 

• $130,000 - $150,000, DOE 

 

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.

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