New

Sales Engineer (Entry Level)

San Jose/ San Francisco Bay Area

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

What You Will Do:

As an Entry‑Level Sales Engineer (SE‑I) you will partner with senior team members of the sales team to support every stage of the sales cycle—learning how to position our AI platform, answer technical questions, and showcase value to prospective customers.

  • Develop deep product knowledge through onboarding, shadowing, and hands‑on labs.
  • Assist Senior & Lead Sales Engineers with discovery sessions: capture requirements, document pain points, and map them to solution capabilities.
  • Build demo environments and proof‑of‑concepts under guidance, showcasing core features of our chat, voice, and employee‑assist solutions.
  • Research prospects, gather competitive intelligence, and prepare tailored presentation materials.
  • Contribute to RFP/RFI responses by assembling standard technical content and ensuring accuracy.
  • Maintain detailed notes in CRM and knowledge‑base systems to support deal progression and handoffs.
  • Gather and relay product feedback from prospects to Product, Engineering, and Marketing teams.
  • Participate in webinars, trade shows, and virtual events—helping run demo stations and field technical questions.
  • Commit to continuous learning about AI, banking workflows, and solution‑selling best practices.

What You Will Bring:

  • 1-3 years of professional experience in a technical, client‑facing, or pre‑sales capacity (internships or co‑ops welcome).
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field—or equivalent practical experience.
  • Foundational understanding of web technologies, cloud concepts, and the basics of AI/ML.
  • Natural curiosity, quick learner, and passion for the intersection of technology and financial services.
  • Strong communication skills: able to explain technical ideas clearly in writing and speech.
  • Comfort presenting to small groups and eagerness to grow into larger executive‑level conversations.
  • Self‑starter attitude with excellent organization, attention to detail, and commitment to follow‑through.
  • Ability to thrive in a fast‑paced startup environment—embracing change and new challenges.
  • Skill in using prompt engineering techniques to enhance productivity, drive efficiency, and decision-making with generative AI tools.

Nice‑to‑Have Skills:

  • Internship or coursework experience with SaaS platforms, conversational AI, or fintech.
  • Familiarity with scripting languages (Python, JavaScript) or data tools (SQL, BI dashboards).
  • Exposure to CRM or ticketing systems (Salesforce, Jira, Zendesk).

Compensation

  • Total compensation is expected to range between $80,000 – $130,000 (Base + Commissions). Exact figures depend on skills, experience, and location.

What We Offer

  • 🏥 Medical / Dental / Vision Insurance
  • 🏝 PTO & Holidays
  • ✨ Life Insurance
  • Ongoing mentorship and formal training to accelerate your career in sales engineering

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not  discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

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