Account Coordinator

Purpose

The Account Coordinator plays a foundational role in supporting account management across a dynamic, high-profile client engagement. This position is responsible for ensuring strong day-to-day operations, organization, and execution across projects – helping the team deliver high-quality work efficiently and effectively.

This role offers hands-on exposure to the full advertising process, with opportunities to contribute across integrated workstreams including creative, production, and experiential, within a fast-paced, collaborative environment.

Responsibilities

• Support client team in day-to-day client management activities
• Coordinate project timelines, creative deliverables, and internal review processes working closely with Project Management where possible 
• Prepare client-facing materials including status reports, meeting agendas, and presentations
• Maintain meticulous project documentation in agency management systems
• Participate in creative brainstorming sessions and contribute ideas to the team
• Help track competitive activity and identify industry trends
• Assist with developing client presentations and other presentation materials 
• Support the activation process by coordinating schedules and deliverables
• Help monitor campaign performance metrics and prepare analytics reports
• Develop a thorough understanding of clients' business, industry, and marketing objectives
• Anticipate client and team needs to proactively address potential issues
• Maintain and uphold “brilliant basics” across all account operations - ensuring organization, accuracy, and follow-through across deliverables
• Support planning and execution of experiential activations, including events, partnerships, and large-scale brand moments (e.g., automotive and luxury lifestyle events)
• Assist in managing event logistics including timelines, vendor coordination, run-of-show documents, and on-site support as needed

Competencies

Written Communications. Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Relationship Management. A professional role model with positive influence who motivates colleagues. Ability to collaborate with all key stakeholders across all offices.

Priority Setting. Spends their time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Listening. Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.

Interpersonal Savvy. Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Professional Skills & Knowledge

• Bachelor's degree in Marketing, Communications, Business, Advertising, or related field
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
• Basic understanding of advertising, marketing, and creative processes
• Ability to multitask and prioritize in a deadline-driven environment
• Collaborative mindset with strong interpersonal skills
• Problem-solving aptitude with initiative to take on challenges
• A passion for creativity, innovation, and cultural relevance
• Intellectual curiosity and eagerness to learn all aspects of the advertising business
• Interest in or exposure to experiential marketing, events, or brand activations
•  Basic understanding of PR functions including media relations and coverage tracking is a plus
• Appreciation for automotive and/or luxury brands and high-touch customer experiences
• Ability to manage multiple workstreams with strong attention to detail and follow-through
• Agency experience is required.

Ideal Candidate Qualities

• Thrives in a fast-paced, ever-changing environment
• Self-starter with a proactive approach to problem-solving
• Strong attention to detail without losing sight of the big picture
• Natural relationship builder with excellent communication skills
• Passion for advertising, brands, and consumer culture
• Adaptable and resilient with a growth mindset
• Comfortable working behind the scenes to ensure high-impact, client-facing work is flawless
• Interest in luxury, culture, and experiential moments that shape brand perception

About Iris

Participate or perish. It’s not just our rallying cry – it’s a creative imperative. Iris is the global creative micro-network built for brands that refuse to blend in. With 650 people across 11 offices, we help clients like Samsung, adidas, Bentley, California Pizza Kitchen, Beiersdorf and Samsonite show up in culture with work that stands apart. Powered by Participation, and brought to life across paid, earned and owned media, our agency model is big enough to be dangerous, small enough to stay agile. Founded outside the ad establishment in 1999, Iris has always been defined by its outsider mindset – one that still drives our mission today.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

Salary Range

Our estimated compensation for this role is $60,000

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential.  Our promotions are not limited to a specific time per year. Promotions are tied to performance.  

Right To Work In The US

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!