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Business Resilience Strategist (6176)

Phoenix, AZ

Business Resilience Strategist

itD is seeking a Business Resilience Strategist to support and advance enterprise-wide resilience initiatives that strengthen crisis management, business continuity, and organizational preparedness across global operations. This role will drive cross-functional alignment, support strategic resilience programs, and help build scalable frameworks that enable the organization to respond effectively in fast-changing environments. The ideal candidate will bring deep experience in crisis management, enterprise risk management, or business resilience strategy, along with a proven track record of delivering impactful cross-functional initiatives within large, complex organizations.

Location: 100% Remote

Duration: 12 Months.
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

  • Support strategic resilience initiatives across crisis management, business continuity, and organizational preparedness programs.
  • Contribute to the design, development, and implementation of enterprise-level crisis management frameworks and resilience capabilities.
  • Lead and coordinate resilience-focused projects related to governance, response structures, executive training, and operational readiness.
  • Collaborate cross-functionally with teams including HR, Legal, Infrastructure, Data Center Operations, and Monetization to support crisis planning and execution.
  • Assess existing resilience processes and recommend improvements based on industry best practices, lessons learned, and evolving business priorities.
  • Develop and deploy tools, workflows, and operational resources that strengthen crisis response and business continuity capabilities.
  • Integrate emerging AI tools into day-to-day workflows to improve efficiency, streamline processes, and enhance program effectiveness.
  • Provide advisory support and strategic recommendations to stakeholders and senior leadership on resilience planning and problem-solving approaches.
  • Review deliverables across multiple workstreams to ensure alignment, consistency, and high-quality execution.

Internal Responsibilities

  • Attend regular internal practice community meetings.
  • Collaborate with your itD practice team on industry thought leadership.
  • Complete client case studies and learning material (blogs, media material).
  • Build out material to contribute to the Digital Transformation practice.
  • Attend internal itD networking events (in person and virtual).
  • Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

  • 5–6+ years of experience in crisis management, enterprise risk management, business resilience, or related fields.
  • Proven ability to operate effectively in ambiguous, fast-paced, and rapidly changing environments.
  • Experience collaborating with senior-level internal and external business stakeholders across cross-functional teams.
  • Strong project management experience supporting enterprise resilience or strategic transformation initiatives.
  • Experience supporting or implementing global programs within large-scale organizations.
  • Excellent written and verbal communication skills.
  • Proficiency with Google Workspace tools.
  • Experience utilizing AI tools in day-to-day workflows to improve operational efficiency and project delivery.
  • Strong organizational skills, attention to detail, and follow-through.
  • Demonstrated problem-solving skills and ability to drive impact independently.

Preferred Qualifications and Skills

  • Management consulting experience.
  • Background in business transformation or change management initiatives.
  • Experience developing or launching enterprise-wide programs for Fortune 50 or similarly complex organizations.
  • Experience reporting to executive leadership teams.
  • Familiarity with AI-assisted tools such as Claude Code, Codex, or similar technologies.
  • Previous experience supporting global cross-functional resilience programs.
  • Prior experience within large technology organizations is a plus.

Education

Bachelor’s degree in Business, Risk Management, Emergency Management, Organizational Leadership, or a related field required; equivalent professional experience will also be considered.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

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